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Post by sid on Sept 13, 2017 14:56:49 GMT
I am not sure they sell, but Barking tops up Oyster. Doesn't all non London Overground stations within the Oyster zone top up Oyster? I topped my Oyster up at Bickley last month and Brixton has the same machine as well. Yes you can top up from the machines but not the ticket office, not that the one at Brixton ever seems to be open anyway!
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Post by sid on Sept 13, 2017 20:06:58 GMT
The only other option would be to have a ticket machine on the tram.
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PaulH
Conductor
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Post by PaulH on Sept 13, 2017 21:36:08 GMT
Does anybody actually pay cash on Tramlink anymore? I can't remember the last time I saw anybody using a machine, either oyster or free ride. Yes - it's a very small proportion as set out in the consultation info. The biggest concern I have heard voiced is for people arriving at East Croydon by rail who do not have a compatible smart facility but who wish to travel by tram. The simplest way to resolve that, given Tramlink is a flat fare single zone system, is to create "Croydon Tram" as a destination for NR tickets or allow "Croydon Tramplus" (like Plusbus) facility so people can buy an add on before they start their rail journey. Doesn't fix every problem but would deal with many of a small rump. It's clearly the case that TfL are going to remove the ticket machines regardless of what the consultation response is. They've said they've no money for new or to overhaul existing machines so that settles it. "No new money to overhaul existing machines" explains why the ticket machines still haven't been converted to accept the new £1 coin or the new £5 note and I suspect come tomorrow the new £10 note as well. At this rate, once the old £1 coin and old £10 are no longer legal tender then the machines, without conversion, will only be able to accept 5p, 10p, 20p, 50p and £2 coins and £20 notes.
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Post by Eastlondoner62 on Sept 13, 2017 21:47:28 GMT
Yes - it's a very small proportion as set out in the consultation info. The biggest concern I have heard voiced is for people arriving at East Croydon by rail who do not have a compatible smart facility but who wish to travel by tram. The simplest way to resolve that, given Tramlink is a flat fare single zone system, is to create "Croydon Tram" as a destination for NR tickets or allow "Croydon Tramplus" (like Plusbus) facility so people can buy an add on before they start their rail journey. Doesn't fix every problem but would deal with many of a small rump. It's clearly the case that TfL are going to remove the ticket machines regardless of what the consultation response is. They've said they've no money for new or to overhaul existing machines so that settles it. "No new money to overhaul existing machines" explains why the ticket machines still haven't been converted to accept the new £1 coin or the new £5 note and I suspect come tomorrow the new £10 note as well. At this rate, once the old £1 coin and old £10 are no longer legal tender then the machines, without conversion, will only be able to accept 5p, 10p, 20p, 50p and £2 coins and £20 notes. That's extremely poor, Surely the conversion should be mandatory and not optional? People shouldn't be able to not buy tickets just because they have the "correct" form of tender
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PaulH
Conductor
Posts: 61
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Post by PaulH on Sept 13, 2017 23:11:32 GMT
"No new money to overhaul existing machines" explains why the ticket machines still haven't been converted to accept the new £1 coin or the new £5 note and I suspect come tomorrow the new £10 note as well. At this rate, once the old £1 coin and old £10 are no longer legal tender then the machines, without conversion, will only be able to accept 5p, 10p, 20p, 50p and £2 coins and £20 notes. That's extremely poor, Surely the conversion should be mandatory and not optional? People shouldn't be able to not buy tickets just because they have the "correct" form of tender You would have thought so, but it appears it is easier to stick this label on the machines instead www.flickr.com/photos/151430422@N06/37023705576/in/dateposted-public/
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Post by sid on Sept 14, 2017 6:33:37 GMT
That's extremely poor, Surely the conversion should be mandatory and not optional? People shouldn't be able to not buy tickets just because they have the "correct" form of tender You would have thought so, but it appears it is easier to stick this label on the machines instead www.flickr.com/photos/151430422@N06/37023705576/in/dateposted-public/I agree that this is very poor but seeing as so few people actually use these machines now it would just be throwing good money after bad converting them. If you can't buy a ticket just have a free ride as indeed many people seem to do anyway.
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Post by T.R. on Sept 14, 2017 13:42:04 GMT
Why not have Oyster readers on the trams themselves, much like the LTs / Red Arrow buses?
...or are they expensive to maintain?
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Post by wirewiper on Jan 1, 2018 17:15:18 GMT
Why not have Oyster readers on the trams themselves, much like the LTs / Red Arrow buses? Because if revenue inspectors board, anyone trying to get a free ride only has to touch in on the tram to avoid being "done". If the readers are off-tram and they don't touch in before boarding, there isn't a lot they can do.
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Post by planesandtrains on Jan 2, 2018 0:42:22 GMT
Why not have Oyster readers on the trams themselves, much like the LTs / Red Arrow buses? Because if revenue inspectors board, anyone trying to get a free ride only has to touch in on the tram to avoid being "done". If the readers are off-tram and they don't touch in before boarding, there isn't a lot they can do. Thinking about it, it would be quite interesting to do a trial of off bus oyster readers similar to the Tramlink, then send out ticket inspectors in full force. Maybe even an enclosed area with a ticket gate experiment at busy stops (obviously not charging passengers as they touch out) such as the 507 Waterloo stop.
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Post by overgroundcommuter on Jan 9, 2018 17:24:34 GMT
I haven't seen anyone use the TVM's at Tramlink stops for years. It's all Oyster or Contactless. Maybe instead of TVM's, they could add another Oyster reader instead in the same space? Can be an issue at the busy Croydon tramstops getting access to the readers.
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Post by sid on Jan 9, 2018 17:33:39 GMT
I haven't seen anyone use the TVM's at Tramlink stops for years. It's all Oyster or Contactless. Maybe instead of TVM's, they could add another Oyster reader instead in the same space? Can be an issue at the busy Croydon tramstops getting access to the readers. No I can't remember the last time I saw anybody use a TVM, in fact they don't take the new pound coin anyway! I know what you mean about the scrum to get to the oyster readers and some people seem reluctant to touch in until their tram arrives.
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Post by snoggle on Jun 4, 2018 13:53:36 GMT
Tramlink to go Cashless from 16 July 2018. Consultation report ----> consultations.tfl.gov.uk/rail/cashless-trams/results/report.pdfBasically TfL are just going to rip out the machines and have a publicity campaign. They've refused to adopt any of the other measures suggested by consultees. Money cited as the big issue that prevents any practical improvements. Also the very low level of cash purchases per day that would "Benefit" from other changes. I actually feel TfL have not properly identified the people who would benefit from some of the suggested changes to make Oyster card purchase / topping up easier. It is all about passengers bending to what TfL already offer rather than TfL bending to offer more convenience to passengers.
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Post by sid on Jun 4, 2018 14:02:01 GMT
Tramlink to go Cashless from 16 July 2018. Consultation report ----> consultations.tfl.gov.uk/rail/cashless-trams/results/report.pdfBasically TfL are just going to rip out the machines and have a publicity campaign. They've refused to adopt any of the other measures suggested by consultees. Money cited as the big issue that prevents any practical improvements. Also the very low level of cash purchases per day that would "Benefit" from other changes. I actually feel TfL have not properly identified the people who would benefit from some of the suggested changes to make Oyster card purchase / topping up easier. It is all about passengers bending to what TfL already offer rather than TfL bending to offer more convenience to passengers. Well buses are cashless so why shouldn't Tramlink be? I agree that it's passengers bending to what suits TfL but it's hard to make a case for adapting ticket machines that hardly ever get used.
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Post by snoggle on Jun 4, 2018 14:21:13 GMT
Tramlink to go Cashless from 16 July 2018. Consultation report ----> consultations.tfl.gov.uk/rail/cashless-trams/results/report.pdfBasically TfL are just going to rip out the machines and have a publicity campaign. They've refused to adopt any of the other measures suggested by consultees. Money cited as the big issue that prevents any practical improvements. Also the very low level of cash purchases per day that would "Benefit" from other changes. I actually feel TfL have not properly identified the people who would benefit from some of the suggested changes to make Oyster card purchase / topping up easier. It is all about passengers bending to what TfL already offer rather than TfL bending to offer more convenience to passengers. Well buses are cashless so why shouldn't Tramlink be? I agree that it's passengers bending to what suits TfL but it's hard to make a case for adapting ticket machines that hardly ever get used. I didn't say they had to adapt ticket machines. I did actually read the report. I said some of the proposals from consultation respondents were worthy of wider consideration / implementation by TfL. Things like allowing people to go negative for one trip on the tram. TfL dismissed this by saying people had to have a receipt (as printed by bus ETMs). My reaction to this is "why?". If the validator beeps differently and gives a clear display what's the issue? Lots of bus passengers ignore the printed receipt anyway but seem to cope. No comment about adding Oyster ticket stops in some underserved areas. I've just had a quick look to see how many Oyster Ticket Stops there are from Lebanon Road to Fieldway within a short distance of Tramlink - answer is none. The area is devoid of such facilities. What do you do if your Oyster Card is out of money and, like me, you don't have a contactless bank card? The answer seems to be "dodge your fare" or "don't travel". Not sure either of those is remotely acceptable. I would have thought a staffed interchange like Addington Village could justify an Oyster top up machine. After all Brent Cross bus station has two such machines. No comment about more active promotion of the One Day Tram and Bus Pass and the fact it can be bought from ticket machines at rail stns that Tramlink also serves. I assume TfL don't want to promote it nor face higher commission costs for TOC sales. It remains to be seen if the extra publicity TfL promise will be sufficient.
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Post by sid on Jun 4, 2018 14:26:54 GMT
Well buses are cashless so why shouldn't Tramlink be? I agree that it's passengers bending to what suits TfL but it's hard to make a case for adapting ticket machines that hardly ever get used. I didn't say they had to adapt ticket machines. I did actually read the report. I said some of the proposals from consultant respondents were worthy of wider consideration / implementation by TfL. Things like allowing people to go negative for one trip on the tram. TfL dismissed this by saying people had to have a receipt (as printed by bus ETMs). My reaction to this is "why?". If the validator beeps differently and gives a clear display what's the issue? Lots of bus passengers ignore the printed receipt anyway but seem to cope. No comment about adding Oyster ticket stops in some underserved areas. I've just had a quick look to see how many Oyster Ticket Stops there are from Lebanon Road to Fieldway within a short distance of Tramlink - answer is none. The area is devoid of such facilities. What do you do if your Oyster Card is out of money and, like me, you don't have a contactless bank card? The answer seems to be "dodge your fare" or "don't travel". Not sure either of those is remotely acceptable. I would have thought a staffed interchange like Addington Village could justify an Oyster top up machine. After all Brent Cross bus station has two such machines. No comment about more active promotion of the One Day Tram and Bus Pass and the fact it can be bought from ticket machines at rail stns that Tramlink also serves. I assume TfL don't want to promote it nor face higher commission costs for TOC sales. It remains to be seen if the extra publicity TfL promise will be sufficient. I don't disagree that it's either dodge the fare or don't travel but that's exactly the same situation on buses as is the lack of ticket stops. I had assumed, obviously wrongly, that passengers were able to 'overdraw' for one trip like on buses.
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