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Post by adl on May 2, 2024 8:13:32 GMT
82032 Makes its first appearance on route 86.
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Post by SILENCED on May 2, 2024 8:14:43 GMT
Every single route has times where it doesn't run properly, just like the trains currently do. Passengers on trains get compensation during such times so it shouldn't be different for bus users. First they would have to work out a system where everyone who is entitled to pay, does so. They're not very good at that. It would be so unfair to fare dodgers, if those who do pay, were to get refunds for a bus not turning up, and the petty criminals got nothing. I am being sarcastic. I would like to see a system where if your bus is turned you get a refund. They can see when you tapped in, whether before of after turn announced, and to be eligible you need to have done a return journey, ie showing you came from the place you stated you were going. There is a bigger incentive then for TfL to get on top of the turning issue.
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Post by wirewiper on May 2, 2024 8:42:38 GMT
Why would people need to tap out? The system records the times a bus reaches each stop. I think it’d be very hard to claim a refund. Bus is late, traffic levels are beyond reasonable control. Bus curtails, the hopper fare already exists. Bus dirty or missing a blind, by the time TfL got round to checking both would likely be fixed. I think there is an argument to bring back the transfer ticket if requested, there are often times when I’ve been on a traffic delayed bus for over an hour and without communication between drivers then you’re expected to pay again. But I’m not sure automatic refunds on a bus would work, it would take a lot of coordination, potentially an entirely new way of working and probably more customer service staff. I think it would be a massive distraction from actually getting on and trying to run the bus service properly.
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Post by WH241 on May 2, 2024 8:54:53 GMT
The signalling system for trains means that there is a record of the journey that can be checked against your ticket. You have to enter times and a picture of your ticket to claim your refund or have your journey recorded by ticket gates. As I have said (and you ignore) everybody would have to tap in and out for every journey on the bus to make your idea work (or get a ticket as you board). Can you imagine the delays at stops that will make every bus journey slower? Sorry but it is different for bus users on a system where Oyster/Contactless for a flat fare speeded up bus journeys. Why would people need to tap out? The system records the times a bus reaches each stop. But how would TfL know who was entitled to refund if they don’t know where passengers left a bus? A bus might start off on time and gets later as the journey progresses.
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Post by borneobus on May 2, 2024 9:41:44 GMT
I think it’d be very hard to claim a refund. Bus is late, traffic levels are beyond reasonable control. Bus curtails, the hopper fare already exists. Bus dirty or missing a blind, by the time TfL got round to checking both would likely be fixed. I think there is an argument to bring back the transfer ticket if requested, there are often times when I’ve been on a traffic delayed bus for over an hour and without communication between drivers then you’re expected to pay again. But I’m not sure automatic refunds on a bus would work, it would take a lot of coordination, potentially an entirely new way of working and probably more customer service staff. I think it would be a massive distraction from actually getting on and trying to run the bus service properly. Absolutely. The refund scheme that's in place on the railway will not be implemented for TfL bus routes, and nor should it be. 1) How many people are going to go through the rigmarole of applying on-line for a refund on a £1.75 bus fare? 2) Does it make financial sense for TfL to administer such a scheme that will cost (say) £50 to process each transaction when money can be better spent / invested elsewhere?
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Post by cl54 on May 2, 2024 9:49:45 GMT
The signalling system for trains means that there is a record of the journey that can be checked against your ticket. You have to enter times and a picture of your ticket to claim your refund or have your journey recorded by ticket gates. As I have said (and you ignore) everybody would have to tap in and out for every journey on the bus to make your idea work (or get a ticket as you board). Can you imagine the delays at stops that will make every bus journey slower? Sorry but it is different for bus users on a system where Oyster/Contactless for a flat fare speeded up bus journeys. Why would people need to tap out? The system records the times a bus reaches each stop. Very simple. Were you on the bus when it got delayed? You have no proof of how far you travelled. Maybe time to give up.
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Post by Eastlondoner62 on May 2, 2024 11:28:52 GMT
Why would people need to tap out? The system records the times a bus reaches each stop. Very simple. Were you on the bus when it got delayed? You have no proof of how far you travelled. Maybe time to give up. Simple if you get off a bus you mention that on the form, TfL have the ability to check what time a bus reached a stop. If you got off you really have no way to check what exact time it reached subsequent stops, unless you however go down the route of committing fraud. As mentioned by another post, you will most likely have to pump a lot of work into this. But there's no reason why bus users are forced to pay full price for poor performance when both train and plane passengers get compensation after a set time limit.
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Post by joefrombow on May 2, 2024 14:13:39 GMT
Saw 3 Scanias yesterday at Wennington junction on A13E at about 17.20 in traffic , I'm assuming they were heading off to Ensign 😓
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Post by COBO on May 2, 2024 15:53:02 GMT
How are Stagecoach managing with the ex TT Volvo B5LHs are they managing with them okay?
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aleed
Driver
Favourite Operator: Stagecoach London
Posts: 160
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Post by aleed on May 2, 2024 18:05:35 GMT
How are Stagecoach managing with the ex TT Volvo B5LHs are they managing with them okay? I mean I use them quite regularly on the 135 and they seem quite alright..? My real concern is how they will manage with the Streetwrecks on the 97, but it's not actually doing as bad as I would've thought if I'm being honest.
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Post by COBO on May 2, 2024 18:08:07 GMT
How are Stagecoach managing with the ex TT Volvo B5LHs are they managing with them okay? I mean I use them quite regularly on the 135 and they seem quite alright..? My real concern is how they will manage with the Streetwrecks on the 97, but it's not actually doing as bad as I would've thought if I'm being honest. What about the EvoSeti’s?
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Post by idk123 on May 2, 2024 19:29:58 GMT
I mean I use them quite regularly on the 135 and they seem quite alright..? My real concern is how they will manage with the Streetwrecks on the 97, but it's not actually doing as bad as I would've thought if I'm being honest. What about the EvoSeti’s? Wdym are they okay? I mean they seem fine on the 308 and 135 but I don’t see why they wouldn’t be
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Post by VWH1413 on May 2, 2024 19:35:16 GMT
What about the EvoSeti’s? Wdym are they okay? I mean they seem fine on the 308 and 135 but I don’t see why they wouldn’t be My guesses is he is asking how both the B5LH batches are maintenance wise as they are non-standard to Stagecoach being an inherited fleet.
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Post by yunus on May 2, 2024 20:33:14 GMT
When will the 174 (likely) have a 100% EV runout from first to last bus? Has the issue at RM not been resolved yet?
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Post by ThinLizzy on May 2, 2024 21:13:24 GMT
Wdym are they okay? I mean they seem fine on the 308 and 135 but I don’t see why they wouldn’t be My guesses is he is asking how both the B5LH batches are maintenance wise as they are non-standard to Stagecoach being an inherited fleet. They are standard for the Lea Interchange Bus Company though.
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