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Post by beaver14uk on Feb 15, 2021 19:51:38 GMT
Report it to Customer Services simple. If that takes time clearly not that important. I read many things on here that are wrong but they don't go anywhere. Not like the old days on here. quote author=" galwhv69" source="/post/620047/thread" timestamp="1613338151"] There is no point in operating CCTV if it can't be used!!! But in the drivers defense it is not their job to monitor stickers though. Yes, and that's the problem. Who are you meant to tell if the driver won't listen/report it and you don't have any inside contact with the garage. I doubt many people will email/phone the main company/TfL customer service desk as that will take time and you have to provide so much details.[/quote]
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Post by galwhv69 on Feb 15, 2021 20:15:19 GMT
Report it to Customer Services simple. If that takes time clearly not that important. I read many things on here that are wrong but they don't go anywhere. Not like the old days on here. quote author=" galwhv69 " source="/post/620047/thread" timestamp="1613338151"] There is no point in operating CCTV if it can't be used!!! But in the drivers defense it is not their job to monitor stickers though. Yes, and that's the problem. Who are you meant to tell if the driver won't listen/report it and you don't have any inside contact with the garage. I doubt many people will email/phone the main company/TfL customer service desk as that will take time and you have to provide so much details. Believe me, If I had the time to fill out all those customer service forms, I would make sure that all things on my journey such as a driver failing to stop or being rude etc. would get reported. Though sometimes it can be off-putting when all you get is a generic response and you wonder whether the issue has actually gone anywhere, especially if the same problem keeps on happening.
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Post by beaver14uk on Feb 15, 2021 21:54:58 GMT
Well it's a huge network and workforce so yes the same issues will reoccur. Having worked in Customer Services yes standard replies will be issued, but you would hardly get a reply saying the driver has been sacked. Report it to Customer Services simple. If that takes time clearly not that important. I read many things on here that are wrong but they don't go anywhere. Not like the old days on here. quote author=" galwhv69 " source="/post/620047/thread" timestamp="1613338151"]Yes, and that's the problem. Who are you meant to tell if the driver won't listen/report it and you don't have any inside contact with the garage. I doubt many people will email/phone the main company/TfL customer service desk as that will take time and you have to provide so much details. Believe me, If I had the time to fill out all those customer service forms, I would make sure that all things on my journey such as a driver failing to stop or being rude etc. would get reported. Though sometimes it can be off-putting when all you get is a generic response and you wonder whether the issue has actually gone anywhere, especially if the same problem keeps on happening.
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Post by galwhv69 on Feb 16, 2021 10:04:30 GMT
Well it's a huge network and workforce so yes the same issues will reoccur. Having worked in Customer Services yes standard replies will be issued, but you would hardly get a reply saying the driver has been sacked. Believe me, If I had the time to fill out all those customer service forms, I would make sure that all things on my journey such as a driver failing to stop or being rude etc. would get reported. Though sometimes it can be off-putting when all you get is a generic response and you wonder whether the issue has actually gone anywhere, especially if the same problem keeps on happening. Yes, I agree. I was more referring to the same drivers, the same route etc. but I get what you mean
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Post by BE37054 (quoll662) on Feb 23, 2021 20:37:41 GMT
Why has the E10 transferred to Abellio London just over a year into it's contract with London United?
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Post by TB123 on Feb 23, 2021 20:38:58 GMT
Why has the E10 transferred to Abellio London just over a year into it's contract with London United? It never had a formal contract with London United. It went out to tender in 2018 and was awarded to Abellio for a May 2019 start. It was awarded in 2013 to TGM (part of Arriva) - they later 'novated' the contract to RATP in 2017.
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Post by BE37054 (quoll662) on Feb 23, 2021 20:44:38 GMT
Why has the E10 transferred to Abellio London just over a year into it's contract with London United? It never had a formal contract with London United. It went out to tender in 2018 and was awarded to Abellio for a May 2019 start. It was awarded in 2013 to TGM (part of Arriva) - they later 'novated' the contract to RATP in 2017. I don't understand
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Post by mkay315 on Feb 23, 2021 21:23:48 GMT
It never had a formal contract with London United. It went out to tender in 2018 and was awarded to Abellio for a May 2019 start. It was awarded in 2013 to TGM (part of Arriva) - they later 'novated' the contract to RATP in 2017. I don't understand So what happened was it was originally awarded to Arriva in 2014 however TGM decided to cease operating the route in 2017 and RATP was given the route to run it for the remainder of the contract but then they lost the route in 2019 to Abellio. This was a similar situation with the 368 when it was awarded to First London back in 2011 only for the route halfway into it's contract to be given to Go Ahead and then it was lost to Arriva in 2016.
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Post by ak121 on Feb 23, 2021 21:26:20 GMT
It never had a formal contract with London United. It went out to tender in 2018 and was awarded to Abellio for a May 2019 start. It was awarded in 2013 to TGM (part of Arriva) - they later 'novated' the contract to RATP in 2017. I don't understand The E10 has had quite an 'unconventional' few tender contracts in the last decade Up until Spring 2013, First operated it from G with 09 plate E200s alongside the vast majority of the E network. After First sold 5 garages to Metroline West, G came under Metroline control and the contract was novated to Metroline with the 09 plate E200s remaining. In Spring 2014, Metroline had lost the route to Tellings Golden Miller from HE, I believe, despite the buses having Arriva logos, due to Tellings Golden Miller being an Arriva subsidiary at the time. However in Jan 2016, Arriva wanted to consolidate all their TfL routes under 'Arriva London' and thus the E10 was officially operated by Arriva London from HE, but often saw buses from DT working on the route (which happens to be at the other end of London). In Dec 2017, Arriva had decided that running the route from HE was too difficult as the route was the only one at HE and was a considerable distance away from any other Arriva London operations and managed to negotiate with TfL to novate the contract to London United, who would operate it from HH, with the existing 14 and 12 plate E200s moving with the route. London United failed to retain the route in Spring 2019 (5 years after TGM won it originally) and the route passed to Abellio, who initially operated it from TF until GW was ready for operation with 19 reg E200 MMCs. Hope that cleared some stuff up.
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Post by YY13VKP on Feb 24, 2021 17:32:13 GMT
The latest issue of Buses Magazine reports that 8108 has been withdrawn. I'm not sure about this though as it may be reinstated for the school extras in two weeks time. Interestingly, it is also Euro VI compliant.
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Post by galwhv69 on Feb 28, 2021 23:39:38 GMT
Just realised, with the updated LEZ coming tomorrow, would yesterday (don't think it comes on Sunday's) have been 8037's last day as a meal relief bus at Putney Bridge?
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Post by selondon on Mar 1, 2021 9:30:08 GMT
Not sure if this is useful but here’s a list of the fleet at QB
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Post by galwhv69 on Mar 1, 2021 9:36:26 GMT
Not sure if this is useful but here’s a list of the fleet at QB Ooh, interesting! Do you know if all the training buses are based at QB? If only 2 are Euro 6, don't they have to pay LEZ fines? What are the Generator X vehicles? According to this, some of the E400's aren't Euro 6, so do they have to pay a fine? Edit:Just realised Generator X probably means VOR
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Post by snowman on Mar 1, 2021 9:49:58 GMT
Not sure if this is useful but here’s a list of the fleet at QB Ooh, interesting! Do you know if all the training buses are based at QB? If only 2 are Euro 6, don't they have to pay LEZ fines? What are the Generator X vehicles? According to this, some of the E400's aren't Euro 6, so do they have to pay a fine? Edit:Just realised Generator X probably means VOR The simple answer is fines are only due if the bus is used and the charge is not paid So if parked, not used, no charge If used, then daily charge needs to be paid If forget (or not choose to pay) charge, then will be hit for fine (which is more) I think someone said it is around £12k to modify a bus (can’t find amount at moment) and charge is either £100 or £300 (depending on euro spec), so if only using on a few occasions before withdrawal, paying charge is cheaper I believe TfL has also set up a grace period if a vehicle has a booked modification date soon (and TfL is notified), as there has been some delays in upgrading due to Covid
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Post by paulo on Mar 1, 2021 9:58:21 GMT
Not sure if this is useful but here’s a list of the fleet at QB No mention of LT149. Off the road for over 12 months now.
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