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Post by londonbusboy on Oct 16, 2009 18:20:08 GMT
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Post by Deleted on Oct 16, 2009 18:39:01 GMT
What an idiot! And i cant believe the other tube worker just laughed it off (apparently)! TfL are not exactly getting good press at the moment. What is the point of doing that to someone, let alone an elderly person. Ive seen better behaviour from drunk passengers on the 38!! I think he will get sacked, he has probably breached many TfL rules, aswell as possibly breaking the law.
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Post by londonbusboy on Oct 16, 2009 20:17:08 GMT
but that worker did make an idiot of himself. he said the train will not move then a few seconds later he said it would lol
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Post by Deleted on Oct 17, 2009 7:53:54 GMT
Needless to say this idiot is now under formal investigation and will never work at Holborn again, if not at all for TfL.
This guy has been there for years and is always like this.
A while back I asked him if he knew when the last Woodford via Hainault was as there wasn't one on the display, I got the reply "Am I a f*cking walking timetable or somthing?".
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Post by Deleted on Oct 17, 2009 8:04:29 GMT
BTW; his name is Ian Morbin and has deleted his facebook account... I assume he had quite a few friend requests after somebody leaked his last name ;D
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Post by Deleted on Oct 17, 2009 13:59:56 GMT
Well the "elderly gentleman" shouldn't have delayed the journeys of thousands of other customers by putting his hand in the door, whilst they were closing. Then the whole detrainment system has to restart again...
It also looks like he was being confrontational to the female member of staff as she is encouraging him to move back away from her.
Just because someone is elderly doesn't mean that they are nice, just like not all young people go around stabbing people.
However, I think the SA Ian needs to get his name calling right and if you make a decision such as telling that person to get off it should be followed through.
Oh and James, if you have/ are to start working for LU, I wouldn't post details auch as his full name or any more youtube videos or you'll find yourself at a CDI!
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Post by Deleted on Oct 17, 2009 21:55:27 GMT
Needless to say this thingy is now under formal investigation and will never work at Holborn again, if not at all for TfL. This guy has been there for years and is always like this. A while back I asked him if he knew when the last Woodford via Hainault was as there wasn't one on the display, I got the reply "Am I a f*cking walking timetable or somthing?". Thats most likely why the female worker laughed it off! Probably knows him well, and knows he gets away with treating people like sh*t. It looks like he doesnt have any diginity, he must have tourettes or something!!
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Post by TA1 on Oct 17, 2009 22:42:51 GMT
Well the "elderly gentleman" shouldn't have delayed the journeys of thousands of other customers by putting his hand in the door, whilst they were closing. Then the whole detrainment system has to restart again... It also looks like he was being confrontational to the female member of staff as she is encouraging him to move back away from her. Just because someone is elderly doesn't mean that they are nice, just like not all young people go around stabbing people. However, I think the SA Ian needs to get his name calling right and if you make a decision such as telling that person to get off it should be followed through. Oh and James, if you have/ are to start working for LU, I wouldn't post details auch as his full name or any more youtube videos or you'll find yourself at a CDI! I Have to agree with The Doctor, James the guy has done something wrong in a way, his being dealt with at TFL's accord. The CSA Lost it as the guy was being obnixous, The CSA's main priority before the outburst is the safety of the passengers and customers on the platform and on the train. The Customer thought he knew best, the CSA was reasoning with him, he told him to get off the train, he was being ignored plus the service would have become held up, then the platform would have become overcrowded which would have caused more problems for him and other station staff in the long run and he lost it, i bet YOU would have TOO in that situation. A Footnote on facebook its like you have your own witchunt for him, leave him alone, He most proberly regrets his actions Without YOU Gunning for him too.
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Post by londonbusboy on Oct 17, 2009 23:23:32 GMT
Not sounding funny yes the passenger was obviously at fault but as TfL have said the employee should of handled the situation better and politer.
If he put his hand in the door just give him a little warning no need to shout for something so petty.
I dont really know why people are on the employees side of this as the employee was clearly in the wrong he should of just let it go or handled it better. Would of made everyones journey happier and he would still have a job!! Its staff like that, that ruins trust and relationships with staff and the general public.
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Post by smiler52 on Oct 18, 2009 2:00:11 GMT
Needless to say this thingy is now under formal investigation and will never work at Holborn again, if not at all for TfL. This guy has been there for years and is always like this. A while back I asked him if he knew when the last Woodford via Hainault was as there wasn't one on the display, I got the reply "Am I a f*cking walking timetable or somthing?". i would have told him yes you are its your job to tell passengers how to get some where what time the next train is i have to say coming back from Waterloo before the platform was not on the board and i went up to the desk and asked them and they told me
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Post by Deleted on Oct 18, 2009 16:55:45 GMT
A Footnote on facebook its like you have your own witchunt for him, leave him alone, He most proberly regrets his actions Without YOU Gunning for him too. Not being a subscriber to Facebook, nor in fact any of these other 'personal sites', perhaps we should not drag any arguements/rows/vendettas going on over there, over HERE? Facebook as I understand it is more of a blog than a forum, as in the sense we understand it here. If a member on this forum chooses to express a personal view on that medium, no matter how extreme (and I AM presuming it IS fairly extreme), then people should respond to it on THAT medium. Having seen the said video, I do not think that the LU staff member behaved in an acceptable fashion at all. You do not need a 'witch hunt' to deal with THAT sort of behaviour, no more than you would to a person making threatening remarks with a knife or gun in their hand. The latter is an authority of fear, the former, because he put on LU's uniform, SHOULD be an authority of help and assistance. The MOMENT he started making threats and being abusive, he ceased to have any authority in that uniform. He just lowered himself to the level of a common thug! Yes, the passenger may have been akward or obnoxious, but that is a totally seperate issue, one which is dealt with sucessfully EVERY day by bus and tube operational staff. That's what marks out a professional! On the other hand, this thug in uniform deserves all he gets, from wherever it comes!
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Post by john on Oct 18, 2009 17:10:34 GMT
I may get ridiculed here, but i'm with the staff member Working with the general public as i do in my job, you do get your idiots who think they know better than you. No matter how professional you are in your job, if it's one of those days, then you can lose it. Knowing Holborn as it is, it's feasible that it could well have been one of those days. Also, how many times have we sat there on a tube train or mainline and the driver has stated to "STAND CLEAR OF THE DOORS". In fact, i've heard it on the platforms too, especially at Stratford!! Not being funny, but if it was a passenger then there wouldn't be anywhere near this level of condemnation against them. It's just because the guy wears an LUL uniform and the "elderly" (who didn't look very elderly in my eyes) gentleman who was "abused". BTW, i'm in no way condoning his actions, i'm just giving the point of view from someone who has had many a rude customer treat me like a piece of poo while doing my job
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Post by londonbusboy on Oct 18, 2009 18:00:48 GMT
I have to agree with everything that Bighat has said.
and John i understand what you are saying as no one should EVER be treated like a piece of poo whilst they are trying to do there job.
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Post by john on Oct 18, 2009 18:10:02 GMT
I have to agree with everything that Bighat has said. and John i understand what you are saying as no one should EVER be treated like a piece of sh*t whilst they are trying to do there job. It's not nice i tell you!! Had a few dodgy people deciding to verbally abuse me just because of a companies own rules I also saw something very similar today in Romford with an NS driver. He was having a dispute with some of the local yoof, then allowed them on after sorting the fare dispute. THEN he saw them pass over an Oyster Card and immediately told them to get off. They did, and then started to abuse him from the kerbside/platform. It was at this point that he decided to leave his cab and confront them, which was pretty stupid in my eyes. It got very heated, which at that point they decided to leave the bus. They then went to board a 247 behind when the driver got off his bus and told the guy behind to not let them on!!! I think he did a code red on this too. Oh, it was a 294, running number 474. Now, most people would say this driver did well because it was the local "yoof", yet if someone gets similar rude treatment from someone older, then it's wrong This country really does have double standards all the way. One simple saying that i always live by.... "Do unto others upon which you would like to be"
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Post by londonbusboy on Oct 18, 2009 20:02:02 GMT
John,
That bus driver certainly had guts to confront them which i thought was good as not many drivers do this (from what ive seen anyway). If it were me i wouldnt take anything from them i dont mean actually going up to them and punching them but i probably would of done the same as him or id just simply learn to ignore it which i assume a lot of drivers do?
Its also good to hear that driver alerted the bus behind as ive seen so many kids who dont have oyster cards and they will try to board the bus if the driver refuses they just get on one behind!!
It does annoy me older people get different treatment just like with the incident of the tube where they think they can get away with certain things.
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