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Post by Deleted on Oct 30, 2011 0:08:51 GMT
I think after two years of the full I-bus enrollment, TfL should be looking at enhancing its capabilities, especially for passenger information.
One of the things that it is very useful for is to inform passengers of a change of destination, or an upcoming diversion.
When the bus is being curtailed short of its origional advertised destination, an announcement of: "The destination of this bus has changed, please listen for further announcements." What the driver then does on many occasions is just switches the visal and audio announcements off as they cant be bothered to change the destination announcement, or they just leave the origional destination announcement.
Wouldnt it be great if TfL could give the above announcement more informatin by enforcing the driver to select the destination? For example, if it said: "The destination of this bus has changed. This bus will now terminate at . . Becontree Heath." Surely this is very much possible, as the destination would just be a cut in of the new destination. Also, when this is displayed, the destination itself could automatically change so it would then announce "5 . . to . . Becontree Heath" instead of requiring a manual change by the driver, who usually doesn't bother. Its so frustrating when it just tells you there has been a change of destination, but nothing else. If the driver cant be bothered to announce it, you dont know the new destination until you are kicked off!
Also, when the bus is on diversion, I-bus will say: "This bus is on diversion", or "The next bus stop is closed". Wouldnt it be great if it said "This bus is on diversion. The next stop will be . . Fanshawe Avenue." Again, this would be put on with a cut in of the next stop. If there is a planned diversion over a period of time, (like the current one at Barking Station) then surely this announcement could be put in for a period for all buses operating in the area? I think I-bus is great for passenger information, but I dont think it gives enough detail and when its really needed for curtailments, drivers often just switch it off as they are too lazy to display a new destination. - Gareth.
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Post by londonbusboy on Oct 30, 2011 0:33:57 GMT
I also think when the destination of the bus is changed the driver should print off an inspectors ticker for passengers to transfer to another bus going to the full route if they want to proceed further than the curtailed point.
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Post by VPL630 on Oct 30, 2011 10:16:46 GMT
Got a different idea combine the Power blind control unit with ibus so what ever is on the blinds shows on the ibus then the driver only has to change one thing so when the driver changes the blinds "The destination of this bus has changed" announcement is played and that can't be that hard to program surely TFL know what they are doing  and also another thing that i think needs to be changed when the bus is coming up to the last stop is should play like this "Romford Station, This bus terminates here Please take all your crap with you" ;D ;D Because i was on the 150 the other day and did not know where the bus terminated and missed the last stop This should also happen when the bus has been curtailed EG " Gants Hill Station / Cranbrook Road, This bus terminates here" |
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Post by joefrombow on Oct 30, 2011 10:42:07 GMT
I also think when the destination of the bus is changed the driver should print off an inspectors ticker for passengers to transfer to another bus going to the full route if they want to proceed further than the curtailed point. Most of them do if you ask nicely lol . |
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Post by Deleted on Oct 30, 2011 22:59:56 GMT
I just think these messages are great as they are clearer than a lot of the drivers would be able to announce over the PA system, but they are just too vague and leave as many questions as if it wasn't announced at all.
For example, "This bus is on diversion". Great, thanks for letting me know but where is the diversion and what will be the first stop when the bus returns to normal routing?
Also, "The destination of this bus has changed. Please listen for further announcements." Great again, but where is the bus terminating? Will it be going far enough so that I dont have to change bus?
If the above were added to these announcements that clarified the details, I think ibus would be a lot more useful. - Gareth.
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Post by slr on Oct 31, 2011 0:32:17 GMT
I also think when the destination of the bus is changed the driver should print off an inspectors ticker for passengers to transfer to another bus going to the full route if they want to proceed further than the curtailed point. Most of them do if you ask nicely lol . They are meant to if you got on before it changed... If you've paid for Holborn and get kicked off at the Aldwych you won't want to pay again will you?? |
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Post by greeny253 on Oct 31, 2011 10:51:35 GMT
I think after two years of the full I-bus enrollment, TfL should be looking at enhancing its capabilities, especially for passenger information. One of the things that it is very useful for is to inform passengers of a change of destination, or an upcoming diversion. When the bus is being curtailed short of its origional advertised destination, an announcement of: "The destination of this bus has changed, please listen for further announcements." What the driver then does on many occasions is just switches the visal and audio announcements off as they cant be bothered to change the destination announcement, or they just leave the origional destination announcement. Wouldnt it be great if TfL could give the above announcement more informatin by enforcing the driver to select the destination? For example, if it said: "The destination of this bus has changed. This bus will now terminate at . . Becontree Heath." Surely this is very much possible, as the destination would just be a cut in of the new destination. Also, when this is displayed, the destination itself could automatically change so it would then announce "5 . . to . . Becontree Heath" instead of requiring a manual change by the driver, who usually doesn't bother. Its so frustrating when it just tells you there has been a change of destination, but nothing else. If the driver cant be bothered to announce it, you dont know the new destination until you are kicked off! Also, when the bus is on diversion, I-bus will say: "This bus is on diversion", or "The next bus stop is closed". Wouldnt it be great if it said "This bus is on diversion. The next stop will be . . Fanshawe Avenue." Again, this would be put on with a cut in of the next stop. If there is a planned diversion over a period of time, (like the current one at Barking Station) then surely this announcement could be put in for a period for all buses operating in the area? I think I-bus is great for passenger information, but I dont think it gives enough detail and when its really needed for curtailments, drivers often just switch it off as they are too lazy to display a new destination. - Gareth. The most annoying part about the experiences described above is that there a lot of driving staff making it bad for those of us that DO provide as much information to the passengers as we can. |
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Post by Steve80 on Nov 1, 2011 2:51:09 GMT
I just think these messages are great as they are clearer than a lot of the drivers would be able to announce over the PA system, but they are just too vague and leave as many questions as if it wasn't announced at all. For example, "This bus is on diversion". Great, thanks for letting me know but where is the diversion and what will be the first stop when the bus returns to normal routing? Also, "The destination of this bus has changed. Please listen for further announcements." Great again, but where is the bus terminating? Will it be going far enough so that I dont have to change bus? If the above were added to these announcements that clarified the details, I think ibus would be a lot more useful. - Gareth. If the bus annouces that the destination has changed but theres no announcement then its likely that the destination is not on the system or the driver can't be bothered to find it. Personally, if I get a turn thats not on the system then I make an announcement via the PA system. Also, if I go on diversion then unless I going way off line of route then I say nothing as I know when I get to the stop that I don't normally serve, then all the passengers will come and ask whats going on anyway. Still, having read your comments I realise my way is possibly not the best way so I will change ;D |
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Post by lc1 on Nov 1, 2011 4:15:32 GMT
Most of them do if you ask nicely lol . They are meant to if you got on before it changed... If you've paid for Holborn and get kicked off at the Aldwych you won't want to pay again will you?? No, there 'supposed' to wait with you and PERSONALLY transfer you on to another vehicle and give the DRIVER the transfer ticket. NO-ONE IS TO BE LEFT AT THE SIDE OF THE ROAD. |
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Post by Madstuntman on Nov 9, 2011 12:26:52 GMT
With regards to the destination change if I am given the turn between stops I change the destination on the MDT (ibus screen thingy to non bus people) straight away but I don't play the destination change passenger announcement until just before I open the doors at the next stop.
So as I pull into a stop it says "The destination of this bus has changed, Please listen for further announcments" then about 10 seconds later it automatically announces "126.. To.. Mottingham" so from the passenger point of view they get the change announcement followed straight away by the new destination almost as 1 announcement.
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Post by Deleted on Nov 9, 2011 17:28:54 GMT
With regards to the destination change if I am given the turn between stops I change the destination on the MDT (ibus screen thingy to non bus people) straight away but I don't play the destination change passenger announcement until just before I open the doors at the next stop. So as I pull into a stop it says "The destination of this bus has changed, Please listen for further announcments" then about 10 seconds later it automatically announces "126.. To.. Mottingham" so from the passenger point of view they get the change announcement followed straight away by the new destination almost as 1 announcement. Great minds DO alike!!  |
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Post by Paul on Nov 9, 2011 21:17:38 GMT
With regards to the destination change if I am given the turn between stops I change the destination on the MDT (ibus screen thingy to non bus people) straight away but I don't play the destination change passenger announcement until just before I open the doors at the next stop. So as I pull into a stop it says "The destination of this bus has changed, Please listen for further announcments" then about 10 seconds later it automatically announces "126.. To.. Mottingham" so from the passenger point of view they get the change announcement followed straight away by the new destination almost as 1 announcement. I got a Bexleyheath Library turn the other day on the 269s. I entered the curtailment into the MDT and once it had been confirmed I immediately heard '269...to...Bexleyheath Library.' No prompting from me, no opening or closing doors, nothing, but it still announced the new destination. Surprised me so much I still played the 'The destination of this bus has changed' announcement even though it was pretty obvious it had! ;D |
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Post by Steve80 on Nov 9, 2011 21:26:50 GMT
With regards to the destination change if I am given the turn between stops I change the destination on the MDT (ibus screen thingy to non bus people) straight away but I don't play the destination change passenger announcement until just before I open the doors at the next stop. So as I pull into a stop it says "The destination of this bus has changed, Please listen for further announcments" then about 10 seconds later it automatically announces "126.. To.. Mottingham" so from the passenger point of view they get the change announcement followed straight away by the new destination almost as 1 announcement. I got a Bexleyheath Library turn the other day on the 269s. I entered the curtailment into the MDT and once it had been confirmed I immediately heard '269...to...Bexleyheath Library.' No prompting from me, no opening or closing doors, nothing, but it still announced the new destination. Surprised me so much I still played the 'The destination of this bus has changed' announcement even though it was pretty obvious it had! ;D That has happened to me a few times, and I was going to say something like that in sometimes the bus would annouce the new destination immediately after you programmed it on the MDT. Maybe its a fault as we have many buses annoucing the destination at random times (other than at bus stops). Anyway, I now program the MDT for a curtailment but only after the bus has annouced the route and the original destination. |
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