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Post by snoggle on Oct 23, 2013 18:20:14 GMT
... especially if you have just closed them in Sir Peter Hendy's face at a stop on Victoria Street. There may be consequences!!  Article |
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Post by ServerKing on Oct 23, 2013 18:37:52 GMT
Welcome to the real world outside your Ivory Tower, Sir Pete  a couple of years ago I had one driver on the 189 wave goodbye sarcastically after he saw me try and run in vain in Lisson Grove. Although peed off, I wouldn't have dragged his boss or Metroline into it, it's just life |
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Post by Deleted on Oct 23, 2013 19:49:16 GMT
Just life it is. One guy waved me off sarcastically on the 25 eastbound near Tottenham Court Road. Imagine the look on his face when I've overtaken him by use of a number 8 around Holborn and he finds me flagging him down around Chancery Lane-ish - there were some very lovely words involved. Perhaps he was having a bad day - I understand the 25 can be quite a headache.
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Post by snoggle on Oct 23, 2013 20:49:13 GMT
Welcome to the real world outside your Ivory Tower, Sir Pete a couple of years ago I had one driver on the 189 wave goodbye sarcastically after he saw me try and run in vain in Lisson Grove. Although peed off, I wouldn't have dragged his boss or Metroline into it, it's just life Well is it life or is it just abysmal customer service? If the doors are shut and the bus is indicating to leave and you start running for the bus then, yes, that is life. You were a bit too late and the driver was ready to go. However if the bus is on the stop and not able to move off, as is often the case at the stop near Windsor House, then it costs nothing to reopen the door and let someone on. I would actually expect bus companies to have enough wit and intelligence to advise drivers who the TfL top brass are if they are running routes past TfL HQ buildings!! Perhaps I'm expecting too much. This is not to give TfL people better service btw - they deserve the same as everyone else. It is to avoid needless clangers like this incident appears (we don't have the full facts to be fair). Like everyone else I have had some dreadful experiences with drivers driving off laughing when I've been dashing to a stop or trying to get across to the stop. And before the drivers here get upset yes I know there are nasty people with unrealistic expectations and there are some stops where you almost have to be "rude" to get the doors closed or else you'd never move. Nonetheless there are sensible customer friendly ways of managing those situations. |
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Post by vjaska on Oct 23, 2013 23:14:04 GMT
The problem is, we don't know whether the driver saw him or not regardless of Hendy's account. I've been caught in the doors myself and I mean whacked by them yet the driver apologised and I was fine about it - people nowadays are far too quick to discipline someone for something so trivial.
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Post by snoggle on Oct 23, 2013 23:47:25 GMT
The problem is, we don't know whether the driver saw him or not regardless of Hendy's account. I've been caught in the doors myself and I mean whacked by them yet the driver apologised and I was fine about it - people nowadays are far too quick to discipline someone for something so trivial. I did point out that we were not in possession of the full facts with this incident. |
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Post by Steve80 on Oct 24, 2013 1:22:27 GMT
... especially if you have just closed them in Sir Peter Hendy's face at a stop on Victoria Street. There may be consequences!! ArticleIts not the first time one of the top officials from tfl has had trouble with a 211 driver. I can't remember the full details but I know that the driver was temporary suspended for the incident that occurred. EDIT: Thinking about it more, im sure it was peter hendy who had this trouble before with a 211 driver which happened early last year. I hope its not the same driver lol |
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Post by ServerKing on Oct 24, 2013 15:39:52 GMT
... especially if you have just closed them in Sir Peter Hendy's face at a stop on Victoria Street. There may be consequences!! ArticleIts not the first time one of the top officials from tfl has had trouble with a 211 driver. I can't remember the full details but I know that the driver was temporary suspended for the incident that occurred. EDIT: Thinking about it more, im sure it was peter hendy who had this trouble before with a 211 driver which happened early last year. I hope its not the same driver lol London United could run the 211 from Stamford Brook, or Metroline from Brentford if he decides to strip Abellio of the contract  Hopefully it won't be so drastic... If its a case of the driver seeing him, whilst stationary yet to move off, and closing the doors in his face, then I could understand the upset. But ringing his boss and making threats is bang out of order... interesting how this cabbie told all to the Spectator... surely Sir Peter could have counted to 10, and passed this matter to Leon Daniels and it could have been dealt with in a more diplomatic manner... surprised he's taking buses with us 'plebs' and not in a Merc or Roller |
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Post by snoggle on Oct 24, 2013 16:28:13 GMT
London United could run the 211 from Stamford Brook, or Metroline from Brentford if he decides to strip Abellio of the contract Hopefully it won't be so drastic... If its a case of the driver seeing him, whilst stationary yet to move off, and closing the doors in his face, then I could understand the upset. But ringing his boss and making threats is bang out of order... interesting how this cabbie told all to the Spectator... surely Sir Peter could have counted to 10, and passed this matter to Leon Daniels and it could have been dealt with in a more diplomatic manner... surprised he's taking buses with us 'plebs' and not in a Merc or Roller Any provision of company cars or car allowances for TfL staff, no matter how high up the organisation, was scrapped a long time ago and quite right too. I think it is completely wrong for a public transport organisation like TfL to supply cars to their staff as a perk. Clearly there are some jobs at TfL which require vans or cars to get about in an efficient manner or to carry equipment and that's fine. However, as an aside, I remain astounded as to the volume of London Buses Infrastructure (or whatever they're called this week) vans that are parked up in some places. There are often more of them at Stratford City than buses! Why? Is everyone on a long tea break or just waiting for the phone to ring or are bus stations also garages for these vans? Some people complain about Sir Peter Hendy's use of taxis but I can understand why he has to use them to get between meetings which can be at various locations in London with minimal travelling time programmed into his diary. Tim O'Toole was quite famous in using the tube for all his travel when he was LU MD. This meant he saw at first hand what the passengers saw. Not sure if he's carried on that practice with First Group! I would obviously prefer that all TfL people use public transport as much as possible for work and leisure purposes and many do. However there are lots of people who, for entirely understandable reasons, do own cars and will use them for private transport and possibly in some cases for work journeys if public transport is not available. This must include bus, tube and tram drivers who have to get to and from garages / depots at times when there is no viable public transport option or staff bus. |
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Post by Mokujin on Oct 24, 2013 16:42:40 GMT
Well it may be harsh towards someone working for TFL but this is life, it happens and it happened to me two days ago  But on a side-note, will 211's contract with Abellio be terminated just because of this incident because it's the driver who did this and not the company. |
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Post by Hassaan on Oct 24, 2013 17:07:57 GMT
Well it may be harsh towards someone working for TFL but this is life, it happens and it happened to me two days ago But on a side-note, will 211's contract with Abellio be terminated just because of this incident because it's the driver who did this and not the company. It can't be terminated because they haven't breached the contract by doing that, otherwise Abellio would take them to court and almost certainly win |
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Post by Deleted on Oct 24, 2013 17:28:03 GMT
Welcome to the real world outside your Ivory Tower, Sir Pete a couple of years ago I had one driver on the 189 wave goodbye sarcastically after he saw me try and run in vain in Lisson Grove. Although peed off, I wouldn't have dragged his boss or Metroline into it, it's just life I would have done............I appreciate drivers can't stop for everybody but taking the p*** like that is something else |
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Post by beaver14uk on Oct 24, 2013 19:40:46 GMT
The numbers of cars/vans in constantly being reduced. London United could run the 211 from Stamford Brook, or Metroline from Brentford if he decides to strip Abellio of the contract Hopefully it won't be so drastic... If its a case of the driver seeing him, whilst stationary yet to move off, and closing the doors in his face, then I could understand the upset. But ringing his boss and making threats is bang out of order... interesting how this cabbie told all to the Spectator... surely Sir Peter could have counted to 10, and passed this matter to Leon Daniels and it could have been dealt with in a more diplomatic manner... surprised he's taking buses with us 'plebs' and not in a Merc or Roller Any provision of company cars or car allowances for TfL staff, no matter how high up the organisation, was scrapped a long time ago and quite right too. I think it is completely wrong for a public transport organisation like TfL to supply cars to their staff as a perk. Clearly there are some jobs at TfL which require vans or cars to get about in an efficient manner or to carry equipment and that's fine. However, as an aside, I remain astounded as to the volume of London Buses Infrastructure (or whatever they're called this week) vans that are parked up in some places. There are often more of them at Stratford City than buses! Why? Is everyone on a long tea break or just waiting for the phone to ring or are bus stations also garages for these vans? Some people complain about Sir Peter Hendy's use of taxis but I can understand why he has to use them to get between meetings which can be at various locations in London with minimal travelling time programmed into his diary. Tim O'Toole was quite famous in using the tube for all his travel when he was LU MD. This meant he saw at first hand what the passengers saw. Not sure if he's carried on that practice with First Group! I would obviously prefer that all TfL people use public transport as much as possible for work and leisure purposes and many do. However there are lots of people who, for entirely understandable reasons, do own cars and will use them for private transport and possibly in some cases for work journeys if public transport is not available. This must include bus, tube and tram drivers who have to get to and from garages / depots at times when there is no viable public transport option or staff bus. |
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Post by ServerKing on Oct 24, 2013 22:01:06 GMT
The numbers of cars/vans in constantly being reduced. Any provision of company cars or car allowances for TfL staff, no matter how high up the organisation, was scrapped a long time ago and quite right too. I think it is completely wrong for a public transport organisation like TfL to supply cars to their staff as a perk. Clearly there are some jobs at TfL which require vans or cars to get about in an efficient manner or to carry equipment and that's fine. However, as an aside, I remain astounded as to the volume of London Buses Infrastructure (or whatever they're called this week) vans that are parked up in some places. There are often more of them at Stratford City than buses! Why? Is everyone on a long tea break or just waiting for the phone to ring or are bus stations also garages for these vans? Some people complain about Sir Peter Hendy's use of taxis but I can understand why he has to use them to get between meetings which can be at various locations in London with minimal travelling time programmed into his diary. Tim O'Toole was quite famous in using the tube for all his travel when he was LU MD. This meant he saw at first hand what the passengers saw. Not sure if he's carried on that practice with First Group! I would obviously prefer that all TfL people use public transport as much as possible for work and leisure purposes and many do. However there are lots of people who, for entirely understandable reasons, do own cars and will use them for private transport and possibly in some cases for work journeys if public transport is not available. This must include bus, tube and tram drivers who have to get to and from garages / depots at times when there is no viable public transport option or staff bus. Back in 2005 I worked for the TfL IMAC Team based out of Windsor House... we were always using the bus or train (even lazy journies to Upminster to deliver a keyboard and mouse ) - the only time I used my car was to get to Edgware bus station to install something, and Northumberland Park Depot to install a printer, that's because there was no chance of me blagging a lift with a tube driver from Seven Sisters I was being facetious regarding Sir Peter's use of transportation - he sets a good example. If it was the same driver who had done it to him before, (just driving off) then I can sort of understand  |
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Post by M1104 on Oct 25, 2013 13:50:12 GMT
Its not the first time one of the top officials from tfl has had trouble with a 211 driver. I can't remember the full details but I know that the driver was temporary suspended for the incident that occurred. EDIT: Thinking about it more, im sure it was peter hendy who had this trouble before with a 211 driver which happened early last year. I hope its not the same driver lol London United could run the 211 from Stamford Brook, or Metroline from Brentford .....or Go Ahead at SW or Arriva from WD, but I don't think it will be a consequence of that level. |
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a couple of years ago I had one driver on the 189 wave goodbye sarcastically after he saw me try and run in vain in Lisson Grove. Although peed off, I wouldn't have dragged his boss or Metroline into it, it's just life 
Hopefully it won't be so drastic... 
