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Post by YY13VKP on Jan 7, 2024 0:53:13 GMT
Can't find any discussion on this topic so far, but I had LT672 on route 9 this afternoon and as soon as I boarded, I noticed a new sticker on the assault window of the driver's cab using the same design as the new Welcome on board signage which said "A 'thanks' or 'hey' can make my day #ThankYouDriver". There were similar stickers on the exit door prompting people to thank the driver when getting off. Upon further research it appears that this is an initiative designed by TfL in collaboration with research group Neighbourly Lab and The University of Sussex to improve interaction between passengers and bus drivers. The trial began in Hammersmith in November 2022 and the results from the trial were published in August last year which showed that passengers that greet drivers have a positive impact on drivers wellbeing. www.neighbourlylab.com/post/our-trial-is-live-encouraging-greater-kindness-on-london-busesHas anyone else spotted these signs on buses, particularly those based at London United's Stamford Brook garage? I personally think it's a great initiative to encourage interaction between passengers and drivers, and I think it should be spread across the bus network, not just contained to buses based in and around Hammersmith. Even more so that the research has shown that interacting with your bus driver helps to boost their mental wellbeing, when at times it may feel like a lonely job to do. Though before this campaign started I always used to greet the driver whenever I board a bus and thank them when I get off and still do, I still feel like this isn't done enough on a wider level. Makes me wonder what the impact would be if this campaign was spread to more buses around London |
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Post by southlondon413 on Jan 7, 2024 1:16:38 GMT
Can't find any discussion on this topic so far, but I had LT672 on route 9 this afternoon and as soon as I boarded, I noticed a new sticker on the assault window of the driver's cab using the same design as the new Welcome on board signage which said "A 'thanks' or 'hey' can make my day #ThankYouDriver". There were similar stickers on the exit door prompting people to thank the driver when getting off. Upon further research it appears that this is an initiative designed by TfL in collaboration with research group Neighbourly Lab and The University of Sussex to improve interaction between passengers and bus drivers. The trial began in Hammersmith in November 2022 and the results from the trial were published in August last year which showed that passengers that greet drivers have a positive impact on drivers wellbeing. www.neighbourlylab.com/post/our-trial-is-live-encouraging-greater-kindness-on-london-busesHas anyone else spotted these signs on buses, particularly those based at London United's Stamford Brook garage? I personally think it's a great initiative to encourage interaction between passengers and drivers, and I think it should be spread across the bus network, not just contained to buses based in and around Hammersmith. Even more so that the research has shown that interacting with your bus driver helps to boost their mental wellbeing, when at times it may feel like a lonely job to do. Though before this campaign started I always used to greet the driver whenever I board a bus and thank them when I get off and still do, I still feel like this isn't done enough on a wider level. Makes me wonder what the impact would be if this campaign was spread to more buses around London I’m pretty sure some of the SL7s 61-reg WVLs have a #thankyoudriver sticker on the middle doors. |
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Post by astock5000 on Jan 7, 2024 4:00:48 GMT
Hadn't spotted these, but looking at video clips I filmed on Friday I can at least see the exit door stickers on some of the 9's LTs, which appear to have been applied to their centre doors only. Images below are of LT133 and LT680, while LT124/129/677/678/681 had them and LT127/463 did not.  If anything I'm surprised the numbers of people interacting was as high as the still rather low amount mentioned in the article - centre exit doors obviously makes it more awkward to thank a driver verbally on anything other than a mostly empty bus, and the most I have ever done is a brief wave. When entering, the lack of a need to interact when paying the fare means that it's become something that just isn't done, and I can certainly see how a lot of passengers would believe it to be a good idea but would feel awkward being the only one who does so - being somewhat guilty of this myself. However I'd also say that provincial drivers are also more likely to greet passengers than is the case in London, which again is probably the outcome of having smartcard ticketing and more enclosed cabs. So I'd absolutely say this is a good idea to try to encourage more interaction, though I do wonder if some posters at bus stops etc as a short term campaign might give it a boost, as on their own I can see these becoming normal 'background' stickers that go unnoticed before they have made enough difference for things to stick. |
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Post by BE37054 (quoll662) on Jan 7, 2024 8:44:10 GMT
I've definitely seen them on a Metroline vehicle, most likely 190 as the only ML route I really use.
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Post by mondraker275 on Jan 7, 2024 14:34:32 GMT
Seen them on the SL routes
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Post by sam97 on Jan 8, 2024 8:27:12 GMT
I’ve seen one on one of the 18’s VH whist on the 220
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Post by twobellstogo on Jan 8, 2024 8:51:51 GMT
London United generally seems to be the best place to find these stickers.
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Post by LK65EBO on Jan 8, 2024 11:24:48 GMT
Some of the 306s VWHs have these.
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Post by YY13VKP on Jan 8, 2024 21:45:07 GMT
Can't find any discussion on this topic so far, but I had LT672 on route 9 this afternoon and as soon as I boarded, I noticed a new sticker on the assault window of the driver's cab using the same design as the new Welcome on board signage which said "A 'thanks' or 'hey' can make my day #ThankYouDriver". There were similar stickers on the exit door prompting people to thank the driver when getting off. Upon further research it appears that this is an initiative designed by TfL in collaboration with research group Neighbourly Lab and The University of Sussex to improve interaction between passengers and bus drivers. The trial began in Hammersmith in November 2022 and the results from the trial were published in August last year which showed that passengers that greet drivers have a positive impact on drivers wellbeing. www.neighbourlylab.com/post/our-trial-is-live-encouraging-greater-kindness-on-london-busesHas anyone else spotted these signs on buses, particularly those based at London United's Stamford Brook garage? I personally think it's a great initiative to encourage interaction between passengers and drivers, and I think it should be spread across the bus network, not just contained to buses based in and around Hammersmith. Even more so that the research has shown that interacting with your bus driver helps to boost their mental wellbeing, when at times it may feel like a lonely job to do. Though before this campaign started I always used to greet the driver whenever I board a bus and thank them when I get off and still do, I still feel like this isn't done enough on a wider level. Makes me wonder what the impact would be if this campaign was spread to more buses around London I’m pretty sure some of the SL7s 61-reg WVLs have a #thankyoudriver sticker on the middle doors. I don't think GAL were part of the initial trial? I read it was just RATP, Abellio and Metroline but I could be wrong, maybe it has spread a bit? |
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Post by Eastlondoner62 on Jan 8, 2024 21:52:22 GMT
I’m pretty sure some of the SL7s 61-reg WVLs have a #thankyoudriver sticker on the middle doors. I don't think GAL were part of the initial trial? I read it was just RATP, Abellio and Metroline but I could be wrong, maybe it has spread a bit? I believe Superloop routes of all operators have them. |
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Post by WH241 on Jan 8, 2024 22:23:41 GMT
It’s sad in a way that us Londoner need reminding to thank bus drivers when as soon as you step outside London it comes as second nature to passengers.
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Post by YY13VKP on Jan 8, 2024 22:33:46 GMT
It’s sad in a way that us Londoner need reminding to thank bus drivers when as soon as you step outside London it comes as second nature to passengers. Absolutely, though part of that is because outside of London buses are single door, and if people pass the driver on their way out then they are more obliged to thank the driver. When I lived in Yorkshire it was definitely noticeable. |
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Post by Eastlondoner62 on Jan 8, 2024 22:40:36 GMT
It’s sad in a way that us Londoner need reminding to thank bus drivers when as soon as you step outside London it comes as second nature to passengers. Why is it sad? You're paying them to take you somewhere and to do their job. They're not doing you a favour or anything. It's always nice to get some appreciation but I don't think people who don't say thank you should be criticised for it. |
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Post by WH241 on Jan 8, 2024 22:46:05 GMT
It’s sad in a way that us Londoner need reminding to thank bus drivers when as soon as you step outside London it comes as second nature to passengers. Why is it sad? You're paying them to take you somewhere and to do their job. They're not doing you a favour or anything. It's always nice to get some appreciation but I don't think people who don't say thank you should be criticised for it. Manners cost nothing! Maybe I’m old school. It’s no different to thanking shop workers or holding a door open, giving up a seat etc etc I could go on but what’s the point. My original point was people outside Londoner are generally more polite. |
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Post by Eastlondoner62 on Jan 8, 2024 22:54:16 GMT
Why is it sad? You're paying them to take you somewhere and to do their job. They're not doing you a favour or anything. It's always nice to get some appreciation but I don't think people who don't say thank you should be criticised for it. Manners cost nothing! Maybe I’m old school. It’s no different to thanking shop workers or holding a door open, giving up a seat etc etc I could go on but what’s the point. My original point was people outside Londoner are generally more polite. Giving up a seat would be something to thank someone for, they've gone out of their way to help you. But bus drivers are being paid to do their job, the thank you is effectively you paying your fare. People don't routinely stop walking to thank the litter picker or police so what is different here? You're right in the fact manners cost nothing, but there is no obligation here and at least in this day and age its perfectly fine. TfL if anything should probably stop wasting money on these stickers and if they're really interested in rewarding drivers maybe use that money to fund operators for a pay increase. |
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