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Post by ServerKing on Sept 27, 2010 7:38:12 GMT
I was on the 23 the other day in Paddington, and it announced the Eastbourne Terrace stop, but iBus misses off the 'e' in 'Terrace'  It just bugs me. Any reason why the 'e' is missing ?  |
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Post by beaver14uk on Sept 27, 2010 16:02:47 GMT
UPDATE - This should be recified by next week. Its to do with the number of characters that can be displayed - can't remember how many it is. We will get it checked to ensure its displayed correctly, unless its already been identified as an issue. I was on the 23 the other day in Paddington, and it announced the Eastbourne Terrace stop, but iBus misses off the 'e' in 'Terrace' It just bugs me. Any reason why the 'e' is missing ? |
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Post by Deleted on Oct 20, 2010 13:05:18 GMT
Today I was on DLA303 Y503UGC on the 20 towards Debden, and I noticed the iBus was not working. Not a problem for me really, except the bus later changed the destination to Loughton, and not a single passenger was aware of this. It made me realise how useful the iBus is, as if it was working, I could have got off at the stop before and walked (as the 20 double runs via Loughton Station).
Anyway, are buses allowed to run if the iBus is not working? This could be one of the reasons why the bus was curtailed at Loughton, seeing as it was running on time.
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Post by Jack on Oct 20, 2010 14:41:46 GMT
Today I was on DLA303 Y503UGC on the 20 towards Debden, and I noticed the iBus was not working. Not a problem for me really, except the bus later changed the destination to Loughton, and not a single passenger was aware of this. It made me realise how useful the iBus is, as if it was working, I could have got off at the stop before and walked (as the 20 double runs via Loughton Station). Anyway, are buses allowed to run if the iBus is not working? This could be one of the reasons why the bus was curtailed at Loughton, seeing as it was running on time. Or Maybe The Driver Had It Switched Off ? |
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Post by rambo on Oct 20, 2010 17:21:02 GMT
Yep, you can run without i bus.
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Post by Deleted on Oct 20, 2010 17:46:23 GMT
Im always on the 20 and 397, and the iBus is often off. TBH, im not really sure what the point of my post was lol.
I suppose I was annoyed that the iBus was not working, so me and the other passengers did not know it was terminating at Loughton. If I knew I could have got off at the previous stop.
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Post by beaver14uk on Oct 20, 2010 19:15:54 GMT
Checks are being made on ibus switch offs and taken up with operators. If you have specific details it may be worth emailing TfL Customer Services. Im always on the 20 and 397, and the iBus is often off. TBH, im not really sure what the point of my post was lol. I suppose I was annoyed that the iBus was not working, so me and the other passengers did not know it was terminating at Loughton. If I knew I could have got off at the previous stop. |
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Post by Deleted on Oct 20, 2010 21:23:17 GMT
Checks are being made on ibus switch offs and taken up with operators. If you have specific details it may be worth emailing TfL Customer Services. Im always on the 20 and 397, and the iBus is often off. TBH, im not really sure what the point of my post was lol. I suppose I was annoyed that the iBus was not working, so me and the other passengers did not know it was terminating at Loughton. If I knew I could have got off at the previous stop. Thanks beaver! Next time I get a bus and the iBus is not working, I will consider contacting them. Although, it doesn't usually bother me as I know where I am going, but today it annoyed me, and it must be annoying for those people who havent used that particular service before, and of course those who have problems with hearing or sight. |
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Post by greeny253 on Oct 23, 2010 10:45:48 GMT
Today I was on DLA303 Y503UGC on the 20 towards Debden, and I noticed the iBus was not working. Not a problem for me really, except the bus later changed the destination to Loughton, and not a single passenger was aware of this. It made me realise how useful the iBus is, as if it was working, I could have got off at the stop before and walked (as the 20 double runs via Loughton Station). Anyway, are buses allowed to run if the iBus is not working? This could be one of the reasons why the bus was curtailed at Loughton, seeing as it was running on time. I find it helps if drivers remember the training for iBus in the first place. The training shows us how input the curtailment so that instead of announcing the ultimate destination it announces the curtailed destination yet I have been on: - a 256 going to "Harold Hill, Gooshays Drive" (on the blinds at least) yet still announcing "256 to Noak Hill" - and a 174 going also to "Harold Hill, Gooshays Drive" and still announcing "174 to Harold Hill, Dagnam Park Square." In fairness the driver did allow me to show him how to put it in and I helped him find the destination blind. So the system is only as good as the operator.. |
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Post by Deleted on Oct 23, 2010 15:56:34 GMT
I was on a 357 today, and the iBus said '357 to Whipps Cross Hospital'. The 357 only goes to Whipps Cross Hospital on Sundays, and only goes as far as Whipps Cross Roundabout on Mondays to Saturdays. So, either the iBus is wrong, or the driver set it wrong.
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Post by lc1 on Oct 23, 2010 17:30:19 GMT
Today I was on DLA303 Y503UGC on the 20 towards Debden, and I noticed the iBus was not working. Not a problem for me really, except the bus later changed the destination to Loughton, and not a single passenger was aware of this. It made me realise how useful the iBus is, as if it was working, I could have got off at the stop before and walked (as the 20 double runs via Loughton Station). Anyway, are buses allowed to run if the iBus is not working? This could be one of the reasons why the bus was curtailed at Loughton, seeing as it was running on time. I find it helps if drivers remember the training for iBus in the first place. The training shows us how input the curtailment so that instead of announcing the ultimate destination it announces the curtailed destination yet I have been on: - a 256 going to "Harold Hill, Gooshays Drive" (on the blinds at least) yet still announcing "256 to Noak Hill" - and a 174 going also to "Harold Hill, Gooshays Drive" and still announcing "174 to Harold Hill, Dagnam Park Square." In fairness the driver did allow me to show him how to put it in and I helped him find the destination blind. So the system is only as good as the operator.. I also finds it helps if the curtailment is in the system (this is not a dig at TFL as I know it's not there fault  ). On the N89 we have NO curtailments between New Cross & Trafalgar Square. On the 229 a regular and popular curtailment of Bexley Village is only available from the other direction (when it would NEVER be used) Yes the system is only as good as the operator, but also what is actually IN the system. |
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Post by beaver14uk on Oct 24, 2010 11:11:04 GMT
I think it may be driver error - but I will check we have the correct data in the system - I am sure we have. I was on a 357 today, and the iBus said '357 to Whipps Cross Hospital'. The 357 only goes to Whipps Cross Hospital on Sundays, and only goes as far as Whipps Cross Roundabout on Mondays to Saturdays. So, either the iBus is wrong, or the driver set it wrong. |
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Post by beaver14uk on Oct 24, 2010 11:22:07 GMT
LC1 I share your frustrations. That Bexley Village curtailment I raised in June - and still nothing has been done. Remind me about the N89 is it curtailments at Elephant, let me know?. I will yet again try to resolve it, proberly to the tune of "whats its got to do with you" which seems to be the general attitude displayed to me in some areas. Anyway I will continue in my quest to improve/correct things. Hopefully while I still have a job in any case. I find it helps if drivers remember the training for iBus in the first place. The training shows us how input the curtailment so that instead of announcing the ultimate destination it announces the curtailed destination yet I have been on: - a 256 going to "Harold Hill, Gooshays Drive" (on the blinds at least) yet still announcing "256 to Noak Hill" - and a 174 going also to "Harold Hill, Gooshays Drive" and still announcing "174 to Harold Hill, Dagnam Park Square." In fairness the driver did allow me to show him how to put it in and I helped him find the destination blind. So the system is only as good as the operator.. I also finds it helps if the curtailment is in the system (this is not a dig at TFL as I know it's not there fault ). On the N89 we have NO curtailments between New Cross & Trafalgar Square. On the 229 a regular and popular curtailment of Bexley Village is only available from the other direction (when it would NEVER be used) Yes the system is only as good as the operator, but also what is actually IN the system. |
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Post by greeny253 on Oct 24, 2010 11:23:21 GMT
I find it helps if drivers remember the training for iBus in the first place. The training shows us how input the curtailment so that instead of announcing the ultimate destination it announces the curtailed destination yet I have been on: - a 256 going to "Harold Hill, Gooshays Drive" (on the blinds at least) yet still announcing "256 to Noak Hill" - and a 174 going also to "Harold Hill, Gooshays Drive" and still announcing "174 to Harold Hill, Dagnam Park Square." In fairness the driver did allow me to show him how to put it in and I helped him find the destination blind. So the system is only as good as the operator.. I also finds it helps if the curtailment is in the system (this is not a dig at TFL as I know it's not there fault ). On the N89 we have NO curtailments between New Cross & Trafalgar Square. On the 229 a regular and popular curtailment of Bexley Village is only available from the other direction (when it would NEVER be used) Yes the system is only as good as the operator, but also what is actually IN the system. Totally agree. We used to use Barkingside, Fulwell Cross as a curtailment on the 150 from Becontree Heath a lot but Barkingside was only listed as a curtailment, yep you guessed it, from Chigwell Row. Absolutely no use at all. The other thing that bugs me with iBus is that if the controllers put a curtailment in centrally it'll still announce the ultimate destination but simply announce "This bus terminates here" when you get to the required stop. EDIT: Looking back at my original post; it was not a dig at all drivers. I'm one myself after all. It's just the odd few |
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Post by beaver14uk on Oct 24, 2010 11:35:59 GMT
Yes controller based curtailments for some reason sometimes will not let you change ibus so the ultimate destination is still displayed - which is no use at all. Why is this? I also finds it helps if the curtailment is in the system (this is not a dig at TFL as I know it's not there fault ). On the N89 we have NO curtailments between New Cross & Trafalgar Square. On the 229 a regular and popular curtailment of Bexley Village is only available from the other direction (when it would NEVER be used) Yes the system is only as good as the operator, but also what is actually IN the system. Totally agree. We used to use Barkingside, Fulwell Cross as a curtailment on the 150 from Becontree Heath a lot but Barkingside was only listed as a curtailment, yep you guessed it, from Chigwell Row. Absolutely no use at all. The other thing that bugs me with iBus is that if the controllers put a curtailment in centrally it'll still announce the ultimate destination but simply announce "This bus terminates here" when you get to the required stop. EDIT: Looking back at my original post; it was not a dig at all drivers. I'm one myself after all. It's just the odd few |
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It just bugs me. Any reason why the 'e' is missing ? 
).