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Post by DT 11 on Sept 6, 2013 11:15:42 GMT
I was on a 11 WVL143, SW322 today that was turned mid route to Chelsea, Worlds end. The follower overtook my bus and I asked my driver to see if he could catch up with him, he was very nice about it.
My bus caught up with the other 11 WVL134 SW 323 so the driver let me off at the stop and the other 11 driver rudely closed the doors and what I did is try to inform him that the that the bus behind was turned from the door and he was still at the bus stop.
I walked into the road up to His window informing him the same thing and he rudely closed it and refused to listen. Very ignorant idiot. So what I did I got back on WVL143 bus and my driver caught up to him again and this time I got WVL134 and said "I was trying to let you know the bus behind is turned" His reply "I don't want to hear it" and closed the door and drove on.
Now from this experience all drivers should not overtake IMO and the controllers should command the follower to wait behind any turned bus because it seems that some drivers are totally irresponsible and don't care about passengers and all they are in for is driving the bus.
Also to add the drivers should work together and get the passengers off the turned bus who want further.
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Post by snoggle on Sept 6, 2013 12:10:55 GMT
I was on a 11 WVL143, SW322 today that was turned mid route to Chelsea, Worlds end. The follower overtook my bus and I asked my driver to see if he could catch up with him, he was very nice about it. My bus caught up with the other 11 WVL134 SW 323 so the driver let me off at the stop and the other 11 driver rudely closed the doors and what I did is try to inform him that the that the bus behind was turned from the door and he was still at the bus stop. I walked into the road up to His window informing him the same thing and he rudely closed it and refused to listen. Very ignorant idiot. So what I did I got back on WVL143 bus and my driver caught up to him again and this time I got WVL134 and said "I was trying to let you know the bus behind is turned" His reply "I don't want to hear it" and closed the door and drove on. Now from this experience all drivers should not overtake IMO and the controllers should command the follower to wait behind any turned bus because it seems that some drivers are totally irresponsible and don't care about passengers and all they are in for is driving the bus. Also to add the drivers should work together and get the passengers off the turned bus who want further. Sorry to sound like a cynical old git but welcome to the real world. I don't disagree with your complaint or aspiration for sensible behaviour but there are always people in a workplace who don't "play the game" like everyone else. It's a pain in the posterior but people have different motivations and it can be next to impossible to get them to see beyond the end of their own noses never mind that they've upset other people. BTDTGTTS.
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Post by M1104 on Sept 6, 2013 12:22:16 GMT
I was on a 11 WVL143, SW322 today that was turned mid route to Chelsea, Worlds end. The follower overtook my bus and I asked my driver to see if he could catch up with him, he was very nice about it. My bus caught up with the other 11 WVL134 SW 323 so the driver let me off at the stop and the other 11 driver rudely closed the doors and what I did is try to inform him that the that the bus behind was turned from the door and he was still at the bus stop. I walked into the road up to His window informing him the same thing and he rudely closed it and refused to listen. Very ignorant idiot. So what I did I got back on WVL143 bus and my driver caught up to him again and this time I got WVL134 and said "I was trying to let you know the bus behind is turned" His reply "I don't want to hear it" and closed the door and drove on. Now from this experience all drivers should not overtake IMO and the controllers should command the follower to wait behind any turned bus because it seems that some drivers are totally irresponsible and don't care about passengers and all they are in for is driving the bus. Also to add the drivers should work together and get the passengers off the turned bus who want further. Sorry to sound like a cynical old git but welcome to the real world. I don't disagree with your complaint or aspiration for sensible behaviour but there are always people in a workplace who don't "play the game" like everyone else. It's a pain in the posterior but people have different motivations and it can be next to impossible to get them to see beyond the end of their own noses never mind that they've upset other people. BTDTGTTS. I have seen this kind of action on just about every route I have driven. There are drivers that will be on their last journey (as an example) who would not welcome any kind of delay, even if they are instructed to hold their bus back for one reason or another. Many would sooner be booked than to come off their shift late. I'd be lying if I said I never had that mentality during my time, but I wouldn't have reacted the way that driver did.
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Post by greeny253 on Sept 6, 2013 12:26:52 GMT
I was on a 11 WVL143, SW322 today that was turned mid route to Chelsea, Worlds end. The follower overtook my bus and I asked my driver to see if he could catch up with him, he was very nice about it. My bus caught up with the other 11 WVL134 SW 323 so the driver let me off at the stop and the other 11 driver rudely closed the doors and what I did is try to inform him that the that the bus behind was turned from the door and he was still at the bus stop. I walked into the road up to His window informing him the same thing and he rudely closed it and refused to listen. Very ignorant idiot. So what I did I got back on WVL143 bus and my driver caught up to him again and this time I got WVL134 and said "I was trying to let you know the bus behind is turned" His reply "I don't want to hear it" and closed the door and drove on. Now from this experience all drivers should not overtake IMO and the controllers should command the follower to wait behind any turned bus because it seems that some drivers are totally irresponsible and don't care about passengers and all they are in for is driving the bus. Also to add the drivers should work together and get the passengers off the turned bus who want further. So you'd rather the whole service got later and later sitting behind the late bus? Two of my service controllers would love you! The issue isn't so much that drivers are overtaking each other it's more that maybe the iBus room hasn't let the following bus know what's going on. Whilst I agree that the attitude of a lot of drivers could be better this doesn't happen all the time. What concerns me more in this whole incident is that your driver had you running between buses. Assuming he knows how, he should have just taken you all through to Chelsea, given those that need it a transfer voucher and been on his merry way. The thing that concerns me most is the level (or lack thereof it would seem) of training with regards to the correct procedure for issuing transfer vouchers. Still, that's a matter for another thread.......
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Post by DT 11 on Sept 6, 2013 12:45:03 GMT
I was on a 11 WVL143, SW322 today that was turned mid route to Chelsea, Worlds end. The follower overtook my bus and I asked my driver to see if he could catch up with him, he was very nice about it. My bus caught up with the other 11 WVL134 SW 323 so the driver let me off at the stop and the other 11 driver rudely closed the doors and what I did is try to inform him that the that the bus behind was turned from the door and he was still at the bus stop. I walked into the road up to His window informing him the same thing and he rudely closed it and refused to listen. Very ignorant idiot. So what I did I got back on WVL143 bus and my driver caught up to him again and this time I got WVL134 and said "I was trying to let you know the bus behind is turned" His reply "I don't want to hear it" and closed the door and drove on. Now from this experience all drivers should not overtake IMO and the controllers should command the follower to wait behind any turned bus because it seems that some drivers are totally irresponsible and don't care about passengers and all they are in for is driving the bus. Also to add the drivers should work together and get the passengers off the turned bus who want further. So you'd rather the whole service got later and later sitting behind the late bus? Two of my service controllers would love you! The issue isn't so much that drivers are overtaking each other it's more that maybe the iBus room hasn't let the following bus know what's going on. Whilst I agree that the attitude of a lot of drivers could be better this doesn't happen all the time. What concerns me more in this whole incident is that your driver had you running between buses. Assuming he knows how, he should have just taken you all through to Chelsea, given those that need it a transfer voucher and been on his merry way. The thing that concerns me most is the level (or lack thereof it would seem) of training with regards to the correct procedure for issuing transfer vouchers. Still, that's a matter for another thread....... Sorry, but I don't agree with some of what you said. It was not my intention to be chasing buses, but the follower overtook my bus when I was going to get off. Also I would not rather the whole service to be late, but a simple procedure to transfer the people who want further Sooner rather than later. If the bus is already behind us then why not. If a bus is turned and people want to go further the leader can at least signal the bus behind so all the passengers who want further can be transferred and then the late bus can run to the turning point with less people until the last stop. Suppose it was a low frequency route where the next bus is like 20 or 30 mins and the following bus has overtaken.
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Post by Mokujin on Sept 6, 2013 12:53:30 GMT
I was on a 11 WVL143, SW322 today that was turned mid route to Chelsea, Worlds end. The follower overtook my bus and I asked my driver to see if he could catch up with him, he was very nice about it. My bus caught up with the other 11 WVL134 SW 323 so the driver let me off at the stop and the other 11 driver rudely closed the doors and what I did is try to inform him that the that the bus behind was turned from the door and he was still at the bus stop. I walked into the road up to His window informing him the same thing and he rudely closed it and refused to listen. Very ignorant idiot. So what I did I got back on WVL143 bus and my driver caught up to him again and this time I got WVL134 and said "I was trying to let you know the bus behind is turned" His reply "I don't want to hear it" and closed the door and drove on. Now from this experience all drivers should not overtake IMO and the controllers should command the follower to wait behind any turned bus because it seems that some drivers are totally irresponsible and don't care about passengers and all they are in for is driving the bus. Also to add the drivers should work together and get the passengers off the turned bus who want further. That's cruel what the driver did, he could have least opened the doors and let you explain, but then again maybe he thought he was running late or he didn't want to be late that's why he didn't want to stop.
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Post by greeny253 on Sept 6, 2013 12:59:47 GMT
So you'd rather the whole service got later and later sitting behind the late bus? Two of my service controllers would love you! The issue isn't so much that drivers are overtaking each other it's more that maybe the iBus room hasn't let the following bus know what's going on. Whilst I agree that the attitude of a lot of drivers could be better this doesn't happen all the time. What concerns me more in this whole incident is that your driver had you running between buses. Assuming he knows how, he should have just taken you all through to Chelsea, given those that need it a transfer voucher and been on his merry way. The thing that concerns me most is the level (or lack thereof it would seem) of training with regards to the correct procedure for issuing transfer vouchers. Still, that's a matter for another thread....... Sorry, but I don't agree with some of what you said. It was not my intention to be chasing buses, but the follower overtook my bus when I was going to get off. Also I would not rather the whole service to be late, but a simple procedure to transfer the people who want further Sooner rather than later. If the bus is already behind us then why not. If a bus is turned and people want to go further the leader can at least signal the bus behind so all the passengers who want further can be transferred and then the late bus can run to the turning point with less people until the last stop. Suppose it was a low frequency route where the next bus is like 20 or 30 mins and the following bus has overtaken. Totally get what you're saying. I'm not in any way saying that on a low frequency service that buses should be overtaking each other. But on a high frequency route like the 11 chances are the next bus isn't far away right? The problem, I feel, rests largely with this target driven culture we now live and work in. The iBus controllers are only interested in head ways which if met, mean the company gets its bonus money; most drivers are just hell bent on finishing on time and ultimately the passengers suffer on the ground. Frankly in my opinion, something has to give here. We provide a public service - the public should be our main focus.
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Post by Steve80 on Sept 7, 2013 4:52:20 GMT
So you'd rather the whole service got later and later sitting behind the late bus? Two of my service controllers would love you! The issue isn't so much that drivers are overtaking each other it's more that maybe the iBus room hasn't let the following bus know what's going on. Whilst I agree that the attitude of a lot of drivers could be better this doesn't happen all the time. What concerns me more in this whole incident is that your driver had you running between buses. Assuming he knows how, he should have just taken you all through to Chelsea, given those that need it a transfer voucher and been on his merry way. The thing that concerns me most is the level (or lack thereof it would seem) of training with regards to the correct procedure for issuing transfer vouchers. Still, that's a matter for another thread....... Sorry, but I don't agree with some of what you said. It was not my intention to be chasing buses, but the follower overtook my bus when I was going to get off. Also I would not rather the whole service to be late, but a simple procedure to transfer the people who want further Sooner rather than later. If the bus is already behind us then why not. If a bus is turned and people want to go further the leader can at least signal the bus behind so all the passengers who want further can be transferred and then the late bus can run to the turning point with less people until the last stop. Suppose it was a low frequency route where the next bus is like 20 or 30 mins and the following bus has overtaken. There was one day when I was doing the 3 heading towards crystal palace. I was at the church approach stop which is two stops away from gipsy hill. I caught up with my leader who was at this stop and he had a turn to gipsy hill. When he saw me he came rushing out and explained to me that he had a turn and he wanted to transfer his passengers. I was a bit miffed as to why he didn't do it at gipsy hill but I agreed anyway. I then sat there for a few minutes while I waited for this driver to transfer all the passengers. I could see via the back windows of his bus, the driver making his way towards the seated passengers on the bus telling them to get on my bus. I could then see him go upstairs and tell the passengers up there as well. There wasn't that many passengers on that bus but there were two passengers with buggies who were struggling to get off that bus and onto mine. It didn't help that they had lots of shopping. I kind of gathered that they were a little surprised by being transferred off the bus and onto mine at this stop. Anyway, I finally got going and when I got to gipsy hill, a few of the passengers originally on board the bus in front of me including the two passengers with the buggies all got off at gipsy hill This made me think that if the driver just carried on then I wouldn't have picked up all those passengers. Not only it caused a slight delay to my bus but it was an unnecessary to those passengers who boarded the two buses to get to that destination despite that both buses were going there anyway. The way I see it, if I get a turn then I will change the blinds, play the announcement and use the PA if I have to and that should be enough information for the passengers. And you do get some passengers who come down and ask a transfer ticket before getting to the curtailment point. However, its a different situation if its a low frequency route.
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Post by M1104 on Sept 7, 2013 8:14:52 GMT
Sorry, but I don't agree with some of what you said. It was not my intention to be chasing buses, but the follower overtook my bus when I was going to get off. Also I would not rather the whole service to be late, but a simple procedure to transfer the people who want further Sooner rather than later. If the bus is already behind us then why not. If a bus is turned and people want to go further the leader can at least signal the bus behind so all the passengers who want further can be transferred and then the late bus can run to the turning point with less people until the last stop. Suppose it was a low frequency route where the next bus is like 20 or 30 mins and the following bus has overtaken. There was one day when I was doing the 3 heading towards crystal palace. I was at the church approach stop which is two stops away from gipsy hill. I caught up with my leader who was at this stop and he had a turn to gipsy hill. When he saw me he came rushing out and explained to me that he had a turn and he wanted to transfer his passengers. I was a bit miffed as to why he didn't do it at gipsy hill but I agreed anyway. I then sat there for a few minutes while I waited for this driver to transfer all the passengers. I could see via the back windows of his bus, the driver making his way towards the seated passengers on the bus telling them to get on my bus. I could then see him go upstairs and tell the passengers up there as well. There wasn't that many passengers on that bus but there were two passengers with buggies who were struggling to get off that bus and onto mine. It didn't help that they had lots of shopping. I kind of gathered that they were a little surprised by being transferred off the bus and onto mine at this stop. Anyway, I finally got going and when I got to gipsy hill, a few of the passengers originally on board the bus in front of me including the two passengers with the buggies all got off at gipsy hill This made me think that if the driver just carried on then I wouldn't have picked up all those passengers. Not only it caused a slight delay to my bus but it was an unnecessary to those passengers who boarded the two buses to get to that destination despite that both buses were going there anyway. The way I see it, if I get a turn then I will change the blinds, play the announcement and use the PA if I have to and that should be enough information for the passengers. And you do get some passengers who come down and ask a transfer ticket before getting to the curtailment point. However, its a different situation if its a low frequency route. I imagine the delay would have held back traffic as that is the narrowest section of South Croxted Road.
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Post by Deleted on Sept 9, 2013 12:37:06 GMT
I was on a 11 WVL143, SW322 today that was turned mid route to Chelsea, Worlds end. The follower overtook my bus and I asked my driver to see if he could catch up with him, he was very nice about it. My bus caught up with the other 11 WVL134 SW 323 so the driver let me off at the stop and the other 11 driver rudely closed the doors and what I did is try to inform him that the that the bus behind was turned from the door and he was still at the bus stop. I walked into the road up to His window informing him the same thing and he rudely closed it and refused to listen. Very ignorant idiot. So what I did I got back on WVL143 bus and my driver caught up to him again and this time I got WVL134 and said "I was trying to let you know the bus behind is turned" His reply "I don't want to hear it" and closed the door and drove on. Now from this experience all drivers should not overtake IMO and the controllers should command the follower to wait behind any turned bus because it seems that some drivers are totally irresponsible and don't care about passengers and all they are in for is driving the bus. Also to add the drivers should work together and get the passengers off the turned bus who want further. If this were a commercial service that ignorant fool would probably be sacked, then again if it were a commercial service it's highly unlikely that they would turn a bus mid journey
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