Some items from the latest Mayor's Question Time
Mar 6, 2015 23:46:54 GMT
Mokujin, Nathan, and 3 more like this
Post by snoggle on Mar 6, 2015 23:46:54 GMT
The following are the questions and answers on bus and public transport related items from the feb 2015 MQT. Sorry there is quite a lot to get through but I am sure people will be interested in the issues raised. I have not copied every single transport question as some are repeats of long standing issues.
New Routemaster- fare evasion
Question No:2015/0435
Caroline Pidgeon
How much revenue does TfL estimate is lost through passengers boarding the New Routemaster Bus via the rear entrances to evade fares? What plans does TfL have to target this fare evasion?
The Mayor
The most recent quarterly fare evasion figures (October to December 2014) found that the fare evasion rate for the New Routemasters was broadly the same as other high volume routes on the network. The overall rate for fare evasion on the network remains at an historical low of 1.1 percent, meaning overall lost revenue on the whole network remains at circa £20m a year.
TfL will continue to keep this under review and will deploy officers on an intelligence-led basis and focus efforts on specific evasion issues as they arise.
Question No:2015/0435
Caroline Pidgeon
How much revenue does TfL estimate is lost through passengers boarding the New Routemaster Bus via the rear entrances to evade fares? What plans does TfL have to target this fare evasion?
The Mayor
The most recent quarterly fare evasion figures (October to December 2014) found that the fare evasion rate for the New Routemasters was broadly the same as other high volume routes on the network. The overall rate for fare evasion on the network remains at an historical low of 1.1 percent, meaning overall lost revenue on the whole network remains at circa £20m a year.
TfL will continue to keep this under review and will deploy officers on an intelligence-led basis and focus efforts on specific evasion issues as they arise.
Jamaica Road congestion leading to bus delays
Question No:2015/0436
Caroline Pidgeon
I have been contacted by many constituents concerned that bus services using Jamaica Road - such as the 188 and 47 - are being severely disrupted due to congestion during peak periods.
What does TfL plan to do to mitigate this situation for passengers?
The Mayor
Route 47's reliability has been affected by road works in Lewisham and at Ludgate, Aldgate and Cannon Street in the City. To mitigate, the service is temporarily curtailed to Liverpool Street from Shoreditch. Additionally,a new schedule with additional buses and drivers will be in operation from 14 March 2015. TfL will continue to closely monitor performance following these changes.
A new schedule was also implemented on route 188 on 10 January 2015. As part of the Roads Modernisation Plan it is planned to invest £200 million between now and 2023/24 to maintain and improve the reliability of journey times on key bus routes. TfL officers plan to commence a study of route 188 by the end of March to inform the development of additional bus priority from 2015/16 onwards.
Question No:2015/0436
Caroline Pidgeon
I have been contacted by many constituents concerned that bus services using Jamaica Road - such as the 188 and 47 - are being severely disrupted due to congestion during peak periods.
What does TfL plan to do to mitigate this situation for passengers?
The Mayor
Route 47's reliability has been affected by road works in Lewisham and at Ludgate, Aldgate and Cannon Street in the City. To mitigate, the service is temporarily curtailed to Liverpool Street from Shoreditch. Additionally,a new schedule with additional buses and drivers will be in operation from 14 March 2015. TfL will continue to closely monitor performance following these changes.
A new schedule was also implemented on route 188 on 10 January 2015. As part of the Roads Modernisation Plan it is planned to invest £200 million between now and 2023/24 to maintain and improve the reliability of journey times on key bus routes. TfL officers plan to commence a study of route 188 by the end of March to inform the development of additional bus priority from 2015/16 onwards.
C10 Bus- early termination
Question No:2015/0439
Caroline Pidgeon
I have received complaints that the C10 bus frequently terminates before reaching Rotherhithe and Surrey Docks due to severe congestion on Jamaica Road, leaving many passengers some distance from their destination and others waiting a significant length of time for the service.
What are TfL doing to improve the reliability of the C10 for these passengers?
The Mayor
TfL introduced a new schedule on route C10 on 30 January 2015 with additional buses and drivers with the aim of improving reliability.
TfL will continue to closely monitor the route's performance following these changes.
Question No:2015/0439
Caroline Pidgeon
I have received complaints that the C10 bus frequently terminates before reaching Rotherhithe and Surrey Docks due to severe congestion on Jamaica Road, leaving many passengers some distance from their destination and others waiting a significant length of time for the service.
What are TfL doing to improve the reliability of the C10 for these passengers?
The Mayor
TfL introduced a new schedule on route C10 on 30 January 2015 with additional buses and drivers with the aim of improving reliability.
TfL will continue to closely monitor the route's performance following these changes.
Bus service from South Norwood to Croydon University Hospital
Question No:2015/0472
Steve O'Connell
Will the Mayor instruct TfL to look into introducing a direct bus service from South Norwood to Croydon University Hospital, as I believe the South Norwood community is currently disadvantaged.
The Mayor
On 14 February 2015, TfL extended route 130 from South Norwood to Thornton Heath improving local connectivity. Passengers wishing to travel to Croydon University Hospital can then interchange on to high frequency routes 198 or 250 with a combined number of 14 buses per hour. Further extending route 130 over the roads used by routes 198 and 250 was considered but was forced to increase the costs of operations significantly.
Question No:2015/0472
Steve O'Connell
Will the Mayor instruct TfL to look into introducing a direct bus service from South Norwood to Croydon University Hospital, as I believe the South Norwood community is currently disadvantaged.
The Mayor
On 14 February 2015, TfL extended route 130 from South Norwood to Thornton Heath improving local connectivity. Passengers wishing to travel to Croydon University Hospital can then interchange on to high frequency routes 198 or 250 with a combined number of 14 buses per hour. Further extending route 130 over the roads used by routes 198 and 250 was considered but was forced to increase the costs of operations significantly.
24 Tube and the Night Bus review(1)
Question No:2015/0527
Darren Johnson
Will you ensure TfL consider the impact the review of night buses could have on women, who often prefer to take night buses rather than tubes so they can sit near the driver?
The Mayor
Officers are drafting a response which will be sent shortly.
Question No:2015/0527
Darren Johnson
Will you ensure TfL consider the impact the review of night buses could have on women, who often prefer to take night buses rather than tubes so they can sit near the driver?
The Mayor
Officers are drafting a response which will be sent shortly.
24 Tube and the Night Bus review(2)
Question No:2015/0528
Darren Johnson
If somebody used to take a long night bus home, it would cost them £1.50. If they have to take a tube plus a bus, that would cost somebody £4.30. Will you ensure TfL consider the impact that the cutting back on night bus routes could have on shift workers who may have bus passes, and would end up having to pay more to take a night tube?
The Mayor
Officers are drafting a response which will be sent shortly.
Question No:2015/0528
Darren Johnson
If somebody used to take a long night bus home, it would cost them £1.50. If they have to take a tube plus a bus, that would cost somebody £4.30. Will you ensure TfL consider the impact that the cutting back on night bus routes could have on shift workers who may have bus passes, and would end up having to pay more to take a night tube?
The Mayor
Officers are drafting a response which will be sent shortly.
New Bus for London- vehicle weight
Question No:2015/0544
Stephen Knight
Has the increasing weight of the new Routemaster buses entering service affected the number of passengers they can carry? Please also outline the effect on tyre and brake wear?
The Mayor
Officers are drafting a response which will be sent shortly.
Question No:2015/0544
Stephen Knight
Has the increasing weight of the new Routemaster buses entering service affected the number of passengers they can carry? Please also outline the effect on tyre and brake wear?
The Mayor
Officers are drafting a response which will be sent shortly.
Hydrogen fuel cell buses
Question No:2015/0547
Stephen Knight
What plans does TfL have to add any further hydrogen fuel cell buses to its fleet?
The Mayor
TfL plans to introduce a further two hydrogen fuel-cell buses to route RV1 as part of the E3Motion project. This is linked to a European consortium framework agreement and will extend operation of the other eight buses to 2020. Ten buses will enable the RV1, which needs eight vehicles in the travel peak, to operate as a complete zero-emission route.
Question No:2015/0547
Stephen Knight
What plans does TfL have to add any further hydrogen fuel cell buses to its fleet?
The Mayor
TfL plans to introduce a further two hydrogen fuel-cell buses to route RV1 as part of the E3Motion project. This is linked to a European consortium framework agreement and will extend operation of the other eight buses to 2020. Ten buses will enable the RV1, which needs eight vehicles in the travel peak, to operate as a complete zero-emission route.
263 service
Question No:2015/0597
Andrew Dismore
Several residents have raised the inadequate frequency of 263 service and the lack of night bus along East Finchley High Road. Will you improve the service accordingly?
The Mayor
East Finchley is served at night by route N20 providing direct links to Camden and Central London and 24-hour route 102 providing links to Edmonton Green and Golders Green. Route N13 and 24-hour route 134 also serve North Finchley. These are the areas with the highest levels of demand.
TfL have investigated providing an additional night service via route 263. This service starts at 05:51 in the morning and finishes at 00:45. Unfortunately the cost of additional buses overnight could not be justified by the likely levels of demand. TfL will continue to monitor the position following the implementation of Night Tube later this year.
Question No:2015/0597
Andrew Dismore
Several residents have raised the inadequate frequency of 263 service and the lack of night bus along East Finchley High Road. Will you improve the service accordingly?
The Mayor
East Finchley is served at night by route N20 providing direct links to Camden and Central London and 24-hour route 102 providing links to Edmonton Green and Golders Green. Route N13 and 24-hour route 134 also serve North Finchley. These are the areas with the highest levels of demand.
TfL have investigated providing an additional night service via route 263. This service starts at 05:51 in the morning and finishes at 00:45. Unfortunately the cost of additional buses overnight could not be justified by the likely levels of demand. TfL will continue to monitor the position following the implementation of Night Tube later this year.
Stamford Hill to Golders Green bus
Question No:2015/0598
AndrewDismore
Your promised Stamford Hill to Golders Green bus - what, if anything, is happening about it?
The Mayor
Officers are drafting a response which will be sent shortly.
Question No:2015/0598
AndrewDismore
Your promised Stamford Hill to Golders Green bus - what, if anything, is happening about it?
The Mayor
Officers are drafting a response which will be sent shortly.
daytime bus service serving Colindale
Question No:2015/0612
Andrew Dismore
Further to Question No 2014/5169
With the ever-growing increase in the local population in Colindale adding a huge burden to the only direct transport link to central London, namely the tube and as there is no foreseeable prospect of the tube station capacity being increased, will TFL introduce a daytime bus service serving Colindale that links directly to central London?
your response being
TfL is in regular contact with Barnet Council about developments in the area, including the major regeneration of Grahame Park.
There are plans to support this in a range of ways, including increasing bus capacity and connectivity. A review of potential requirements is taking place and will be discussed with the council in early 2015.
Has the discussion with the council taken place yet; if not for when is it scheduled; and when will the review be completed?
The Mayor
TfL is due to meet with council officers in March to discuss requirements for the area. Officers will then compile a report setting out ways the network might develop to address these requirements which should be completed by mid-2015. The report will then be used to support further discussion with stakeholders.
Question No:2015/0612
Andrew Dismore
Further to Question No 2014/5169
With the ever-growing increase in the local population in Colindale adding a huge burden to the only direct transport link to central London, namely the tube and as there is no foreseeable prospect of the tube station capacity being increased, will TFL introduce a daytime bus service serving Colindale that links directly to central London?
your response being
TfL is in regular contact with Barnet Council about developments in the area, including the major regeneration of Grahame Park.
There are plans to support this in a range of ways, including increasing bus capacity and connectivity. A review of potential requirements is taking place and will be discussed with the council in early 2015.
Has the discussion with the council taken place yet; if not for when is it scheduled; and when will the review be completed?
The Mayor
TfL is due to meet with council officers in March to discuss requirements for the area. Officers will then compile a report setting out ways the network might develop to address these requirements which should be completed by mid-2015. The report will then be used to support further discussion with stakeholders.
Lewisham Station : Platform 4 Gate
Question No:2015/0629
Len Duvall
Will the Mayor join efforts by Heidi Alexander MP and myself to lobby Southeastern to open the Platform 4 gate at Lewisham Station? Commuters from Greenwich and eastern Lewisham have not only lost their direct connection to Charing Cross, but the Lewisham Gateway works mean many buses are not calling at the station and pedestrians must walk around the site, adding at least 10 minutes to journeys. Will the Mayor and TfL work to encourage Southeastern to ameliorate these inconveniences?
The Mayor
Officers are drafting a response which will be sent shortly
Question No:2015/0629
Len Duvall
Will the Mayor join efforts by Heidi Alexander MP and myself to lobby Southeastern to open the Platform 4 gate at Lewisham Station? Commuters from Greenwich and eastern Lewisham have not only lost their direct connection to Charing Cross, but the Lewisham Gateway works mean many buses are not calling at the station and pedestrians must walk around the site, adding at least 10 minutes to journeys. Will the Mayor and TfL work to encourage Southeastern to ameliorate these inconveniences?
The Mayor
Officers are drafting a response which will be sent shortly
London Living Wage for bus drivers
Question No:2015/0651
Murad Qureshi
Do bus drivers at the start of their careers deserve to earn the London Living Wage?
The Mayor
TfL contracts private bus operators to run around 675 bus routes on its behalf across London. It is a contractual requirement that all staff employed or engaged in providing these bus services in the capital are paid no less than the London Living Wage. In practice, the private companies involved pay drivers higher rates than the London Living Wage.
Question No:2015/0651
Murad Qureshi
Do bus drivers at the start of their careers deserve to earn the London Living Wage?
The Mayor
TfL contracts private bus operators to run around 675 bus routes on its behalf across London. It is a contractual requirement that all staff employed or engaged in providing these bus services in the capital are paid no less than the London Living Wage. In practice, the private companies involved pay drivers higher rates than the London Living Wage.
Biodiesel
Question No:2015/0677
Murad Qureshi
What targets have you set in relation to the use of biodiesel and how are you monitoring progress?
The Mayor
My Senior Advisor for Energy and the Environment has agreed the following targets with TfL;
10 per cent of TFL bus fleet (5 of 50 garages) running on an 80:20 mix of fossil diesel and biodiesel (B20) by March 2015.
Subject to supply, work with all of London's bus fleet contracted to TFL to run on B20 by 2020. Running all TFL buses on B20 today would save 65,000 tonnes of CO2 a year compared with using standard diesel - a 10 per cent reduction.
15 local authorities using biodiesel in their fleet achieving at least 10 per cent CO2 reduction (assuming a B20 blend) by March 2016 (5 boroughs by March 2015). LBs of Hackney and Sutton are using biodiesel now.
At least one new medium-large scale UCO/FOG processing or biodiesel production plant built in London by March 2016.
These targets are set out in 'The Mayor's Biodiesel Programme Business Plan 2014-2016' which is monitored by the Mayor's Biodiesel Programme Steering Group, which is made up of senior GLA & TfL representatives, and delivered through the Mayor's Biodiesel Programme Working Group which represents TfL, GLA & Local Authority Fleet Managers.
Question No:2015/0677
Murad Qureshi
What targets have you set in relation to the use of biodiesel and how are you monitoring progress?
The Mayor
My Senior Advisor for Energy and the Environment has agreed the following targets with TfL;
10 per cent of TFL bus fleet (5 of 50 garages) running on an 80:20 mix of fossil diesel and biodiesel (B20) by March 2015.
Subject to supply, work with all of London's bus fleet contracted to TFL to run on B20 by 2020. Running all TFL buses on B20 today would save 65,000 tonnes of CO2 a year compared with using standard diesel - a 10 per cent reduction.
15 local authorities using biodiesel in their fleet achieving at least 10 per cent CO2 reduction (assuming a B20 blend) by March 2016 (5 boroughs by March 2015). LBs of Hackney and Sutton are using biodiesel now.
At least one new medium-large scale UCO/FOG processing or biodiesel production plant built in London by March 2016.
These targets are set out in 'The Mayor's Biodiesel Programme Business Plan 2014-2016' which is monitored by the Mayor's Biodiesel Programme Steering Group, which is made up of senior GLA & TfL representatives, and delivered through the Mayor's Biodiesel Programme Working Group which represents TfL, GLA & Local Authority Fleet Managers.
London Overground(1)
Question No:2015/0763
Fiona Twycross
Will your branding of the rail lines in north-east London that you are taking over be 'London Overground' from day one, or only when new rolling stock is introduced?
The Mayor
Yes. The West Anglia services which are being taken over by TfL from 31 May 2015 will be branded London Overground.
All stations being managed by TfL will display the London Overground roundel from the first day of service and the current trains will also undergo a refresh which will include branding as London Overground.
TfL will implement a programme of improvements over the next two years. Some, such as providing staff at all stations during operating hours will be implemented from day one. Other improvements including better customer information, cleaner, brighter stations and new ticket vending machines will be rolled out over the course of the programme.
Question No:2015/0763
Fiona Twycross
Will your branding of the rail lines in north-east London that you are taking over be 'London Overground' from day one, or only when new rolling stock is introduced?
The Mayor
Yes. The West Anglia services which are being taken over by TfL from 31 May 2015 will be branded London Overground.
All stations being managed by TfL will display the London Overground roundel from the first day of service and the current trains will also undergo a refresh which will include branding as London Overground.
TfL will implement a programme of improvements over the next two years. Some, such as providing staff at all stations during operating hours will be implemented from day one. Other improvements including better customer information, cleaner, brighter stations and new ticket vending machines will be rolled out over the course of the programme.
London Overground(2)
Question No:2015/0764
Fiona Twycross
Will the Euston - Watford Junction and the Gospel Oak - Barking lines be getting new London Overground trains in the same purchase as north-east London? How many cars will the trains have on each line, and will any new trains have partial transverse seating?
The Mayor
An Invitation to Tender was issued by TfL in August 2014 for new four car trains to serve the West Anglia , Romford to Upminster, Gospel Oak to Barking and Watford to Euston Junction lines. Trains on the Gospel Oak to Barking line will be increased from two cars to four cars once the new trains arrive and the line is electrified. Trains on the West Anglia routes will be configured as eight cars during peak periods and four cars during less busy times of the day.
On the Watford to Euston line, the design process for the train lengthening programme has identified the need to upgrade the power supply on this route. The programme for this work is currently under discussion with Network Rail, which owns the infrastructure, so TfL is unable to provide further details at present. TfL will update you once more information becomes available.
Consideration is being given to including some transverse seating in the overall seating layout for the new trains. This will not be finalised until after TfL award the contract for them later this year.
Question No:2015/0764
Fiona Twycross
Will the Euston - Watford Junction and the Gospel Oak - Barking lines be getting new London Overground trains in the same purchase as north-east London? How many cars will the trains have on each line, and will any new trains have partial transverse seating?
The Mayor
An Invitation to Tender was issued by TfL in August 2014 for new four car trains to serve the West Anglia , Romford to Upminster, Gospel Oak to Barking and Watford to Euston Junction lines. Trains on the Gospel Oak to Barking line will be increased from two cars to four cars once the new trains arrive and the line is electrified. Trains on the West Anglia routes will be configured as eight cars during peak periods and four cars during less busy times of the day.
On the Watford to Euston line, the design process for the train lengthening programme has identified the need to upgrade the power supply on this route. The programme for this work is currently under discussion with Network Rail, which owns the infrastructure, so TfL is unable to provide further details at present. TfL will update you once more information becomes available.
Consideration is being given to including some transverse seating in the overall seating layout for the new trains. This will not be finalised until after TfL award the contract for them later this year.
London Overground(3)
Question No:2015/0765
Fiona Twycross
Are you taking over the stations, as well as new services when London Overground takes over new lines? Where is step-free access being considered?
The Mayor
On 31 May 2015, London Overground will take over management of all stations on the West Anglia routes except Liverpool Street and Cheshunt, and will also manage Emerson Park on the Romford to Upminster line.
Edmonton Green has recently had lifts installed to make it step-free, this is in addition to Enfield Town, Chingford and Walthamstow Central which already have step-free access. Seven Sisters will also be made step-free under the DfT's Access for All scheme.
Works are also planned to install Disability Discrimination Act compliant ramps at Highams Park, Walthamstow Central and Bush Hill Park. All stations served by London Overground will have staff who are able to provide assistance to passengers with mobility or visual impairments.
TfL will also take over the operation of stopping services between Liverpool Street main line station and Shenfield station on 31 May 2015 as TfL Rail. All stations along the route, except Liverpool Street and Shenfield, will be managed by the appointed operator MTR Crossrail. All stations ahead of Crossrail fully opening in 2019 will be step-free from street to platform with level access from platform to Crossrail trains at all Crossrail's central London Underground stations and at Heathrow.
Question No:2015/0765
Fiona Twycross
Are you taking over the stations, as well as new services when London Overground takes over new lines? Where is step-free access being considered?
The Mayor
On 31 May 2015, London Overground will take over management of all stations on the West Anglia routes except Liverpool Street and Cheshunt, and will also manage Emerson Park on the Romford to Upminster line.
Edmonton Green has recently had lifts installed to make it step-free, this is in addition to Enfield Town, Chingford and Walthamstow Central which already have step-free access. Seven Sisters will also be made step-free under the DfT's Access for All scheme.
Works are also planned to install Disability Discrimination Act compliant ramps at Highams Park, Walthamstow Central and Bush Hill Park. All stations served by London Overground will have staff who are able to provide assistance to passengers with mobility or visual impairments.
TfL will also take over the operation of stopping services between Liverpool Street main line station and Shenfield station on 31 May 2015 as TfL Rail. All stations along the route, except Liverpool Street and Shenfield, will be managed by the appointed operator MTR Crossrail. All stations ahead of Crossrail fully opening in 2019 will be step-free from street to platform with level access from platform to Crossrail trains at all Crossrail's central London Underground stations and at Heathrow.
Bus routemaps
QuestionNo:2015/0767
Fiona Twycross
A constituent has contacted me to ask whether you will you be rolling out the full-colour 'bus route maps' shown on some central London bus stops, that show where each bus service runs to more widely?
The Mayor
TfL provides bus route maps in two formats ;'multi route panels' which are located on bus stop posts and also contain timetable information, and posters known as 'spider maps' which are located in bus shelters.
Multi route maps are primarily found in central London or busy town centres where the number of routes serving the stop exceeds the timetable capacity and where more than one route may serve a destination. 'Spider Maps' are available in most bus shelters served by multiple routes.
A review is presently under way of the type of information being provided both in terms of content and where it is provided with a view to improving visibility across London. This review will incorporate changes to existing information arising from the planned conversion to 24 hour operation of some Tube services in September 2015. The review will be complete at the end of May 2015 and I have asked TfL to provide you with an update then.
QuestionNo:2015/0767
Fiona Twycross
A constituent has contacted me to ask whether you will you be rolling out the full-colour 'bus route maps' shown on some central London bus stops, that show where each bus service runs to more widely?
The Mayor
TfL provides bus route maps in two formats ;'multi route panels' which are located on bus stop posts and also contain timetable information, and posters known as 'spider maps' which are located in bus shelters.
Multi route maps are primarily found in central London or busy town centres where the number of routes serving the stop exceeds the timetable capacity and where more than one route may serve a destination. 'Spider Maps' are available in most bus shelters served by multiple routes.
A review is presently under way of the type of information being provided both in terms of content and where it is provided with a view to improving visibility across London. This review will incorporate changes to existing information arising from the planned conversion to 24 hour operation of some Tube services in September 2015. The review will be complete at the end of May 2015 and I have asked TfL to provide you with an update then.
Great Northern line
Question No:2015/0781
Joanne McCartney
Local residents have contacted me to complain about the poor service on the Great Northern line since Govia took over the franchise from First Capital Connect in September 2014. I have previously lobbied for this line to be devolved to TFL. What discussions are TfL having with Govia, Network Rail and / or the Department of a Transport about the service on this line? Will TfL press the case for this line to be devolved to them?
The Mayor
I am not satisfied with the performance on the Great Northern route, which has met the franchise target in only one of the five four-week reporting periods since Govia took over.
I urge both Govia and Network Rail to work together to improve performance and give passengers on both the Great Northern and Thameslink routes the level of service they deserve.
I have raised my concerns at the highest level with Network Rail and the Department for Transport.
As you know I am continuing to make the case for more of London's railways to be devolved to TfL, which allows TfL to impose much tougher performance targets and incentives. This is one of the reasons for the excellent performance seen on London Overground, one of the most reliable railways in the UK.
Question No:2015/0781
Joanne McCartney
Local residents have contacted me to complain about the poor service on the Great Northern line since Govia took over the franchise from First Capital Connect in September 2014. I have previously lobbied for this line to be devolved to TFL. What discussions are TfL having with Govia, Network Rail and / or the Department of a Transport about the service on this line? Will TfL press the case for this line to be devolved to them?
The Mayor
I am not satisfied with the performance on the Great Northern route, which has met the franchise target in only one of the five four-week reporting periods since Govia took over.
I urge both Govia and Network Rail to work together to improve performance and give passengers on both the Great Northern and Thameslink routes the level of service they deserve.
I have raised my concerns at the highest level with Network Rail and the Department for Transport.
As you know I am continuing to make the case for more of London's railways to be devolved to TfL, which allows TfL to impose much tougher performance targets and incentives. This is one of the reasons for the excellent performance seen on London Overground, one of the most reliable railways in the UK.
W3 bus route overcrowding
Question No:2015/0782
Joanne McCartney
I have received numerous reports of severe overcrowding on the W3 bus route in Haringey. There are complaints of waits of 20 minutes plus when the service is supposed to be every 6-8 minutes, and queues longer than the buses can cope with, so not all passengers are able to board. Will you conduct a review into this service and take actions to improve the service for commuters?
The Mayor
TfL is aware of reliability issues on the W3. A new schedule to address this is expected to be introduced in May,when extra buses and drivers become available.
Question No:2015/0782
Joanne McCartney
I have received numerous reports of severe overcrowding on the W3 bus route in Haringey. There are complaints of waits of 20 minutes plus when the service is supposed to be every 6-8 minutes, and queues longer than the buses can cope with, so not all passengers are able to board. Will you conduct a review into this service and take actions to improve the service for commuters?
The Mayor
TfL is aware of reliability issues on the W3. A new schedule to address this is expected to be introduced in May,when extra buses and drivers become available.