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Post by snoggle on Aug 7, 2015 16:48:45 GMT
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Post by northken on Aug 7, 2015 19:13:32 GMT
It seems that someone has installed three new shiny roundel signs at Walthamstow Central. Unfortunately they all have a spelling mistake on them - seems I now live in "Waltamstow". Where's my aitch gone? or maybe it's just a ting dat we don't bovver wiv da "h"s these days? Hmm. Someone up high needs to pay some more attention. Have they not learned from 'Theobolds' Grove?
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Post by snoggle on Aug 7, 2015 19:40:44 GMT
It seems that someone has installed three new shiny roundel signs at Walthamstow Central. Unfortunately they all have a spelling mistake on them - seems I now live in "Waltamstow". Where's my aitch gone? or maybe it's just a ting dat we don't bovver wiv da "h"s these days? Hmm. Someone up high needs to pay some more attention. Have they not learned from 'Theobolds' Grove? While anyone can make a mistake I'm of the view that TfL seems to attach very little weight to actually ensuring there is a process of quality checking of anything that goes anywhere near the public. Staff seem not to be encouraged to seek the help of colleagues in proof reading / sense checking / layout checking in key documents that will go near the public. I've lost count of errors on signs, notices, spider maps, service change documents, tweets, board papers, MD reports etc. Personally I think it is sloppy and unacceptable in a public facing organisation. Getting those sorts of things wrong was close to a hanging offence when I worked for LU. I was once taken through an approval paper I'd written by our Director who sat me down at 1800 on a Friday [1] and pointed out where I'd put two character spaces at the start of a sentence instead of one! Now you can argue whether he was going just a tad too far *but* the point was made more than clearly that was an expected format and papers had to comply with it as well as being correct, properly spelt and getting the relevant points across concisely. [1] you can imagine how much I enjoyed that!
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Post by vjaska on Aug 7, 2015 19:59:30 GMT
Maybe I'll see a sign in the next few weeks saying Bixton lol.
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Post by routew15 on Aug 7, 2015 20:11:03 GMT
Previously it was Black Horse Road now it is Waltamstow, hopefully this is the end of the line . You would think this is was a global organisation that has to deal with millions of towns and cities all over the world.
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Post by John tuthill on Aug 8, 2015 8:06:48 GMT
Maybe I'll see a sign in the next few weeks saying Bixton lol. I wonder if the 'word blind' idoit( at TFL knows that there IS a Brixton in Devon? That would make for a diversion if the A3 was closed at Clapham!!
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Post by John tuthill on Aug 8, 2015 8:10:53 GMT
Hmm. Someone up high needs to pay some more attention. Have they not learned from 'Theobolds' Grove? While anyone can make a mistake I'm of the view that TfL seems to attach very little weight to actually ensuring there is a process of quality checking of anything that goes anywhere near the public. Staff seem not to be encouraged to seek the help of colleagues in proof reading / sense checking / layout checking in key documents that will go near the public. I've lost count of errors on signs, notices, spider maps, service change documents, tweets, board papers, MD reports etc. Personally I think it is sloppy and unacceptable in a public facing organisation. Getting those sorts of things wrong was close to a hanging offence when I worked for LU. I was once taken through an approval paper I'd written by our Director who sat me down at 1800 on a Friday [1] and pointed out where I'd put two character spaces at the start of a sentence instead of one! Now you can argue whether he was going just a tad too far *but* the point was made more than clearly that was an expected format and papers had to comply with it as well as being correct, properly spelt and getting the relevant points across concisely. [1] you can imagine how much I enjoyed that! Is it Officer Crabtree from 'Hello Hello?'
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Post by Deleted on Aug 8, 2015 9:00:30 GMT
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