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Post by M1104 on Jul 10, 2014 11:09:09 GMT
I like this cashless scheme - a great money spinner. Just been on the W11 and a young woman tenders cash in Priory Court Estate. Driver says he can't take it and she says "what do I do?". I paid with my bank card for her and she gives me £2 and refuses to take the 55p change I offered. Quids in. I think there is an Oyster Ticket Stop in a local shop on the estate but not 100% certain. That's a good compromising thing the driver did, however is it allowed? The CCTV will show the passenger tendering money to the driver, which the company may use against him/her if they should review the footage.
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Post by snoggle on Jul 10, 2014 11:27:10 GMT
I like this cashless scheme - a great money spinner. Just been on the W11 and a young woman tenders cash in Priory Court Estate. Driver says he can't take it and she says "what do I do?". I paid with my bank card for her and she gives me £2 and refuses to take the 55p change I offered. Quids in. I think there is an Oyster Ticket Stop in a local shop on the estate but not 100% certain. That's a good compromising thing the driver did, however is it allowed? The CCTV will show the passenger tendering money to the driver, which the company may use against him/her if they should review the footage. The CCTV will also show me leaning round to touch my bank card on the reader and the young lady giving me the cash. The driver looked a little reluctant when I touched my card but didn't say anything. I know there was a risk for the young lady being unable to present my bank card if an inspector boarded the bus but the driver is a regular on the route and knows who I am so could explain what happened.
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Post by M1104 on Jul 10, 2014 12:09:46 GMT
Sorry I missread your original post, I assumed it was the driver using his bank card on the reader and she then paid him. I understand what you did now.
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Post by slr on Jul 11, 2014 2:57:39 GMT
Good old Staff Travel, evidently still not done masquerading as HM Passport Office lol. To be fair it looks like some incompetence at the operator end of things with forms being lost / mislaid and a lack of clarity about what TfL expect by way of information on the application for a replacement pass. Staff passes are worth an awful lot of money - even bus only ones - and TfL would be pilloried if they didn't have appropriate controls in place. Given holders have a duty of care to look after their pass properly it's only sensible that TfL want info to determine if the holder is complying with the rules and is considered "sensible" enough to be given a new pass. AIUI Staff passes are not a contractual entitlement for TfL staff but are a "benefit". Such can be withdrawn at any time. I assume the same applies for bus operator passes but I don't know for certain. Naturally they have to be vigilant, but sometimes they can get slightly carried away I think. Staff passes are indeed a non-contractual perk as such.
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Post by Deleted on Jul 27, 2014 20:13:27 GMT
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Post by rambo on Jul 27, 2014 22:24:37 GMT
That's a good compromising thing the driver did, however is it allowed? The CCTV will show the passenger tendering money to the driver, which the company may use against him/her if they should review the footage. The CCTV will also show me leaning round to touch my bank card on the reader and the young lady giving me the cash. The driver looked a little reluctant when I touched my card but didn't say anything. I know there was a risk for the young lady being unable to present my bank card if an inspector boarded the bus but the driver is a regular on the route and knows who I am so could explain what happened. Thats OK if the lady gets off before you, if not, and revenue get on, she gets fined.
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Post by jay38a on Jul 28, 2014 7:48:40 GMT
To make it even more confusing for passengers, Barclays One Plus cards will no longer be accepted for contactless payment soon on buses, so that will cause problems.....
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Post by sid on Jul 28, 2014 10:55:16 GMT
The CCTV will also show me leaning round to touch my bank card on the reader and the young lady giving me the cash. The driver looked a little reluctant when I touched my card but didn't say anything. I know there was a risk for the young lady being unable to present my bank card if an inspector boarded the bus but the driver is a regular on the route and knows who I am so could explain what happened. Thats OK if the lady gets off before you, if not, and revenue get on, she gets fined. And if the lady refuses to pay any fine CCTV will vindicate her, in any case I'm sure the driver would explain. RPI's are not a law unto themselves even though some of them think that they are
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Post by rambo on Jul 28, 2014 18:41:07 GMT
Thats OK if the lady gets off before you, if not, and revenue get on, she gets fined. And if the lady refuses to pay any fine CCTV will vindicate her, in any case I'm sure the driver would explain. RPI's are not a law unto themselves even though some of them think that they are Mmmm, thats interesting, but she would still be travelling without a valid tick, imo.
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Post by Paul on Jul 28, 2014 19:29:20 GMT
And if the lady refuses to pay any fine CCTV will vindicate her, in any case I'm sure the driver would explain. RPI's are not a law unto themselves even though some of them think that they are Mmmm, thats interesting, but she would still be travelling without a valid tick, imo. I believe the fine would still be issued regardless of circumstance because, as you say, she is travelling without a ticket. In this case though she would have an excellent chance of quashing any fine since witness statements and CCTV would subsequently show a fare was paid Easiest answer? Keep your Oyster Card topped up. Even if you don't have Auto Top Up the balance is clearly shown on the ETM and if it can't be made out the driver can not only tell you your balance but print you off a copy! I really don't believe there is a valid reason for someone not having sufficient credit on their Oyster Card And just as an additional note to ponder; would this scenario not be one excellent reason why some sort of receipt should be produced if someone uses a contactless bank card?
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Post by snoggle on Jul 28, 2014 20:04:25 GMT
Mmmm, thats interesting, but she would still be travelling without a valid tick, imo. I believe the fine would still be issued regardless of circumstance because, as you say, she is travelling without a ticket. In this case though she would have an excellent chance of quashing any fine since witness statements and CCTV would subsequently show a fare was paid Easiest answer? Keep your Oyster Card topped up. Even if you don't have Auto Top Up the balance is clearly shown on the ETM and if it can't be made out the driver can not only tell you your balance but print you off a copy! I really don't believe there is a valid reason for someone not having sufficient credit on their Oyster Card And just as an additional note to ponder; would this scenario not be one excellent reason why some sort of receipt should be produced if someone uses a contactless bank card? I agree with the broad thrust of what you've said. A RPI probably would still issue a PF notice but any sensible investigation of the ticketing data and CCTV would coroberate what she said happened. The comment about topping up the Oyster Card is irrelevant in this specific case as the young lady was not in possession of such a card. I do agree that there should be a tweak to the system so that a receipt can be printed on request for cases such as this. It would help avoid any risk of trouble for anyone "rescued" by another passenger. I also think TfL should fine tune the process so that people can pay for more than one person with a bank card in a single transaction on buses. Again a receipt could be produced. These are simple things to do and while they might extend dwell times a tiny amount the goodwill created would far outweigh any cost and it would de-risk an issue that people still find difficult / controversial. A young lady tried to pay cash on the 123 yesterday. There seems to be a thing with some young women not having Oyster Cards and paying cash - most odd. Unfortunately for her the driver booted her off the bus to attempt to find the nearest Ticket Stop tho the driver had no idea where the nearest one was.
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Post by sid on Jul 29, 2014 9:40:51 GMT
And if the lady refuses to pay any fine CCTV will vindicate her, in any case I'm sure the driver would explain. RPI's are not a law unto themselves even though some of them think that they are Mmmm, thats interesting, but she would still be travelling without a valid tick, imo. No ticket but she has paid her fare, rather an odd situation I suppose but entirely of TfL's own making
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Post by sid on Jul 29, 2014 9:43:42 GMT
I believe the fine would still be issued regardless of circumstance because, as you say, she is travelling without a ticket. In this case though she would have an excellent chance of quashing any fine since witness statements and CCTV would subsequently show a fare was paid Easiest answer? Keep your Oyster Card topped up. Even if you don't have Auto Top Up the balance is clearly shown on the ETM and if it can't be made out the driver can not only tell you your balance but print you off a copy! I really don't believe there is a valid reason for someone not having sufficient credit on their Oyster Card And just as an additional note to ponder; would this scenario not be one excellent reason why some sort of receipt should be produced if someone uses a contactless bank card? I agree with the broad thrust of what you've said. A RPI probably would still issue a PF notice but any sensible investigation of the ticketing data and CCTV would coroberate what she said happened. The comment about topping up the Oyster Card is irrelevant in this specific case as the young lady was not in possession of such a card. I do agree that there should be a tweak to the system so that a receipt can be printed on request for cases such as this. It would help avoid any risk of trouble for anyone "rescued" by another passenger. I also think TfL should fine tune the process so that people can pay for more than one person with a bank card in a single transaction on buses. Again a receipt could be produced. These are simple things to do and while they might extend dwell times a tiny amount the goodwill created would far outweigh any cost and it would de-risk an issue that people still find difficult / controversial. A young lady tried to pay cash on the 123 yesterday. There seems to be a thing with some young women not having Oyster Cards and paying cash - most odd. Unfortunately for her the driver booted her off the bus to attempt to find the nearest Ticket Stop tho the driver had no idea where the nearest one was. Funnily enough I saw a young lady board a 321 in Sidcup and attempt to pay cash the other day, the driver told her the new set up and that she needed to get an oystercard, she said she was only using the bus as her car was in for a service, anyway the driver let her travel.
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Post by overgroundcommuter on Aug 5, 2014 0:41:05 GMT
I was in Central London today, while it appears tourists are understanding that buses no longer accept cash, I saw two groups of tourists using paper off-peak One Day Travelcards instead.
While at Charing Cross LU station, there are more tourists with Oyster issues than what I feel is than before with others happily buying the Z1-6 One Day Travelcard.
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Post by Steve80 on Aug 5, 2014 2:47:06 GMT
Passengers asking if they can top up their oyster card on the bus seems to be increasing. Maybe its something that TFL can look into.
I still get the odd passenger asking if they can pay by cash. Had one in St Helier Avenue going towards Morden. She had no money on her oyster and was quite upset when I told her that she can't pay by cash.
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