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Post by TA1 on Jul 5, 2023 19:20:52 GMT
Keep stations fully staffed and ticket offices open. From first to last train.
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Post by Eastlondoner62 on Jul 5, 2023 19:22:26 GMT
Keep stations fully staffed and ticket offices open. From first to last train. Why exactly should ticket offices remain open when staff can be better utilised on a station concourse?
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Post by TA1 on Jul 5, 2023 20:00:58 GMT
Keep stations fully staffed and ticket offices open. From first to last train. Why exactly should ticket offices remain open when staff can be better utilised on a station concourse? There’s no guarantee the staff will be redeployed onto ‘station concourses’, TVM’s cannot offer all the things human interaction can, nor are TVM’s all that reliable. Faulty touch screens, not giving back change, overcharging. I’d rather no redundancies and leave staff levels as they’re instead on the government trying to re-enact beeching.
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Post by Eastlondoner62 on Jul 5, 2023 20:04:35 GMT
Why exactly should ticket offices remain open when staff can be better utilised on a station concourse? There’s no guarantee the staff will be redeployed onto ‘station concourses’, TVM’s cannot offer all the things human interaction can, nor are TVM’s all that reliable. Faulty touch screens, not giving back change, overcharging. I’d rather no redundancies and leave staff levels as they’re instead on the government trying to re-enact beeching. I think any forced redundancies shouldn't happen, voluntary redundancies should be fine and I'm sure they'll have takers. What can a TVM not do that a human can? Obviously bearing in mind there should still be a human around to help out. The faulty TVMs can be sorted out by a more vigorous maintenance system, the local Aldi near my workplace is fully self service tills and it's not had an issue so I'm sure a train station can manage using similar technology. Staff are far more useful to passengers on a station concourse than they are behind a glass screen.
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Post by greenboy on Jul 5, 2023 20:12:51 GMT
Keep stations fully staffed and ticket offices open. From first to last train. Reality is that ticket offices are just no longer needed and it's the same throughout Europe and probably the world, Sweden have no ticket offices whatsoever and even ticket machines are now being withdrawn. Whether stations should be staffed is another matter, obviously that will vary depending on how busy stations are.
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Post by WH241 on Jul 5, 2023 22:15:01 GMT
Keep stations fully staffed and ticket offices open. From first to last train. Why exactly should ticket offices remain open when staff can be better utilised on a station concourse? I agree but will say it’s not been a complete success on the Underground! You rarely if ever see staff out and about at my local station. They are usually hiding away in the ticket inspector type cubicle at the gate line.
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Post by richard on Jul 6, 2023 4:08:14 GMT
Why exactly should ticket offices remain open when staff can be better utilised on a station concourse? I agree but will say it’s not been a complete success on the Underground! You rarely if ever see staff out and about at my local station. They are usually hiding away in the ticket inspector type cubicle at the gate line. Well it wasn't really a success on the underground they laid off to many staff
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Post by matthieu1221 on Jul 6, 2023 11:08:21 GMT
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Post by SILENCED on Jul 6, 2023 11:44:39 GMT
Not had to buy a rail pass in ages, but how do buy longer period passes these days. Anything a month or longer had to be purchased at the ticket office.
Seems online and just smartcard or app based these days
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Post by matthieu1221 on Jul 8, 2023 22:45:17 GMT
Not had to buy a rail pass in ages, but how do buy longer period passes these days. Anything a month or longer had to be purchased at the ticket office. Seems online and just smartcard or app based these days Worth noting whenever you buy one online and ask for a physical card to be delivered to you, you end up losing a couple of days of validity -- the start date is offset by a few days to allow for delivery but never seems to be enough given the speed of postal services these days.
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Post by northlondon83 on Jul 10, 2023 16:28:36 GMT
Continuing discussion from the Tube Strike thread. Whilst I understand the reasons for the strikes it still places a burden on the people who use the services. It's happening very frequently now, pretty much in the last 12-15 months there probably hasn't been a month without a strike day. And when I was talking about 2/3 June I was referring to the rail strikes.
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Post by WH241 on Jul 10, 2023 16:45:02 GMT
Continuing discussion from the Tube Strike thread. Whilst I understand the reasons for the strikes it still places a burden on the people who use the services. It's happening very frequently now, pretty much in the last 12-15 months there probably hasn't been a month without a strike day. And when I was talking about 2/3 June I was referring to the rail strikes. Not a fan of strikes but surely that's the whole point of them? Strikes don't have has much impact with more people working from home now so they now tend to target leisure event for maximum impact.
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Post by northlondon83 on Jul 10, 2023 16:48:57 GMT
Continuing discussion from the Tube Strike thread. Whilst I understand the reasons for the strikes it still places a burden on the people who use the services. It's happening very frequently now, pretty much in the last 12-15 months there probably hasn't been a month without a strike day. And when I was talking about 2/3 June I was referring to the rail strikes. Not a fan of strikes but surely that's the whole point of them? Strikes don't have has much impact with more people working from home now so they now tend to target leisure event for maximum impact. it still inconveniences people regardless of whether you're going to work, a sporting event or something else. Sadly I don't think that things will change for the better. People will get fed up and will resort to other options because strikes are fairly frequent now.
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Post by WH241 on Jul 10, 2023 16:50:42 GMT
Not a fan of strikes but surely that's the whole point of them? Strikes don't have has much impact with more people working from home now so they now tend to target leisure event for maximum impact. it still inconveniences people regardless of whether you're going to work, a sporting event or something else. Sadly I don't think that things will change for the better. People will get fed up and will resort to other options because strikes are fairly frequent now. Yes and that's what I said. Whats the point of a strike if no one is inconvenienced .
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Post by richard on Jul 12, 2023 23:15:35 GMT
Industrial action takes place 17-22 July with RMT strike dates on 20 & 22 July.
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