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Post by northlondon83 on Sept 3, 2023 16:17:43 GMT
Supermarkets are a nightmare now with long queues and usually one or two machines tills not working. Then there is the issue of hardly any self service tills that take cash! And when there is a cash one you can guarantee someone will be one of them awkward customers who are slow then pack at a snails pace and pay by card whilst you are left waiting. I think they should have dedicated cash only tills! We haven’t gone totally cashless yet. Even clothes retailers are starting to go self service. To be honest I'd rather all machines take both card and cash. Having card only tills slows things down because some people don't have cards |
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Post by greenboy on Sept 3, 2023 16:22:02 GMT
To be honest I'd rather all machines take both card and cash. Having card only tills slows things down because some people don't have cards They can go to the staffed checkouts, the number of people using cash is falling all the time. |
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Post by WH241 on Sept 3, 2023 16:22:17 GMT
To be honest I'd rather all machines take both card and cash. I agree as those who have cash can use any machine. But sadly this won’t happen as card only makes it easier for the supermarkets and means less cash to handle. On a related note why do self service till give out such awful change which is nearly always 5p’s. |
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Post by greenboy on Sept 3, 2023 16:24:34 GMT
Aren't lidl quite new to self service checkouts? Sainsburys, Tesco etc have had them for some years now. I appreciate that some people prefer human interaction but it's the same as bus conductors, petrol pump attendants etc, they're just not needed anymore. Sorry but those comparisons are not the same! It’s only recently supermarkets has pretty much closed all tills. Self service tills have been around for 20 or so years but you can’t have failed to notify the sudden increase in new self tills being installed recently. You also can’t have missed the increase in queues. Increase in queues? I've noticed the complete opposite, that's the whole point of self service checkouts. |
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Post by WH241 on Sept 3, 2023 16:24:56 GMT
Having card only tills slows things down because some people don't have cards They can go to the staffed checkouts, the number of people using cash is falling all the time. You shouldn’t be penalised for paying cash which you are at the moment. You either have to wait for one or two self service tills or face a long queue. Even the customer service tills get hammered now as there are so few staffed tills. |
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Post by WH241 on Sept 3, 2023 16:27:23 GMT
Sorry but those comparisons are not the same! It’s only recently supermarkets has pretty much closed all tills. Self service tills have been around for 20 or so years but you can’t have failed to notify the sudden increase in new self tills being installed recently. You also can’t have missed the increase in queues. Increase in queues? I've noticed the complete opposite, that's the whole point of self service checkouts. Well I suggest visiting a supermarket on a weekend afternoon to see what I am talking. I experience this at Asda, Tesco and Sainsburys at Beckton. Tesco by far is the worse where you can’t easily get around the aisles because of customers waiting for the staffed tills. |
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Post by greenboy on Sept 3, 2023 16:28:13 GMT
They can go to the staffed checkouts, the number of people using cash is falling all the time. You shouldn’t be penalised for paying cash which you are at the moment. You either have to wait for one or two self service tills or face a long queue. Even the customer service tills get hammered now as there are so few staffed tills. Whether people like it or not cash is on the way out. I can understand concerns about a cashless society but inevitably that's where we're heading. Would anybody seriously suggest that TfL start taking cash on buses again? |
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Post by northlondon83 on Sept 3, 2023 16:35:41 GMT
Increase in queues? I've noticed the complete opposite, that's the whole point of self service checkouts. Well I suggest visiting a supermarket on a weekend afternoon to see what I am talking. I experience this at Asda, Tesco and Sainsburys at Beckton. Tesco by far is the worse where you can’t easily get around the aisles because of customers waiting for the staffed tills. Agreed. In my Tesco they can't even be bothered to open a checkout. |
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Post by Eastlondoner62 on Sept 3, 2023 16:41:20 GMT
Increase in queues? I've noticed the complete opposite, that's the whole point of self service checkouts. Well I suggest visiting a supermarket on a weekend afternoon to see what I am talking. I experience this at Asda, Tesco and Sainsburys at Beckton. Tesco by far is the worse where you can’t easily get around the aisles because of customers waiting for the staffed tills. All three in Beckton have improved drastically since their self checkouts were introduced. I've got family who work in the Tesco and friends in Sainsburys and both have mentioned that the self service checkouts have improved waiting times. |
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Post by LK65EBO on Sept 3, 2023 16:43:09 GMT
Wonder if till-less shops could be good like my local AmazonFresh in Hounslow (never been in there though).
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Post by northlondon83 on Sept 3, 2023 16:43:59 GMT
Having card only tills slows things down because some people don't have cards They can go to the staffed checkouts, the number of people using cash is falling all the time. Because it's becoming more accessible to pay by contactless and through mobile pay |
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Post by WH241 on Sept 3, 2023 16:59:23 GMT
Wonder if till-less shops could be good like my local AmazonFresh in Hounslow (never been in there though). Three of the stores have closed recently. Sainsburys had a till-less store in Holborn which reverted to a normal store as they felt customers weren’t ready for this stop of store. |
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Post by southlondon413 on Sept 3, 2023 17:00:34 GMT
Wonder if till-less shops could be good like my local AmazonFresh in Hounslow (never been in there though). The number one issue I’ve had with an Amazon Fresh is that the receipts aren’t instant. I waited hours for one this one time and by that point I’ve completely forgotten what the shelf price was. |
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Post by southlondon413 on Sept 3, 2023 17:06:44 GMT
Wonder if till-less shops could be good like my local AmazonFresh in Hounslow (never been in there though). Three of the stores have closed recently. Sainsburys had a till-less store in Holborn which reverted to a normal store as they felt customers weren’t ready for this stop of store. But they are also planning two more stores. |
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Post by WH241 on Sept 3, 2023 17:16:24 GMT
Well I suggest visiting a supermarket on a weekend afternoon to see what I am talking. I experience this at Asda, Tesco and Sainsburys at Beckton. Tesco by far is the worse where you can’t easily get around the aisles because of customers waiting for the staffed tills. All three in Beckton have improved drastically since their self checkouts were introduced. I've got family who work in the Tesco and friends in Sainsburys and both have mentioned that the self service checkouts have improved waiting times. Have to agree to disagree then as I had long wait today. |
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